Alexey Nekhaenko

I am a business partner to sales teams in operations and finance, with 20 years track record of helping business to run smoothly and successfully by providing operational and financial support in a few global brands in IT/Telecom, Financial Services and FMCG.

Leading and coordinating global cross-functional teams, managing programme implementation and change, and helping my team members to be at their best

March 2021 - present:
IDC (International Data Corporation)
Sales Operations Director, EMEA
● Transformed the sales ops support model from Western Europe and CEE separate units to a unified European team
● Led the client segmentation sales team restructuring from the sales ops perspective, partnering with the Europe Sales VP
● Implemented the SFDC based sales forecasting model first in EMEA for sales year 2022 and then globally in 2023

November 2019 - March 2021
TMF Group
EMEA & Specialties Sales Operations & Enablement Lead
● Led the operations side of Global sales team in its structural transformation involving EMEA/International sales region and Specialties services sales team, rolled out within H1 2021
● Implemented the reformation of global sales and operations, including leadership of 2020 and 2021 annual planning, building and adopting the new CRM sales forecasting cycle (6 months from start to full rollout), and CRM adoption and development across sales and supporting functions
● Managed the team of 2 sales ops managers and 2 bid managers

September 2009 - February 2019
Cisco Systems
Sales Operations Manager – Global Services Coverage (Apr 2016 - Feb 2019)
● Managed Services Coverage operations support to EMEA & APAC sales teams, achieving Attach Rate growth in both regions in FY16-18, with additional services revenue $10m per annum
● Led the Services Coverage performance management switch to a new ERP platform in EMEA & APAC, managing the engagement between the IT delivery group and regional leadership teams
● Managed and transformed the team of 4 Attach/Coverage analysts delivering the reporting and analytics for running the services business globally

EMEA Services Sales Operations & Strategy Manager (Sep 2012 - Mar 2016)
● Developed the structure for business measurement of EMEA Services Partner organization ($1bn annual revenue), helping department leaders achieve growth of their areas
● Led the operations side of Cisco Services Partner Program implementation in EMEA, delivering the program to partners and negotiating rebates planning ($100m+ annual budget) with regional leaders
● Developed the framework of EMEA Services One Partner View together with services partner sales working group

Operations & Finance Manager, Emerging Markets Services Sales (Sep 2009 - Sep 2012)
● Provided operational & finance support to Emerging Markets Services Sales leadership team, leading full cycle annual planning, forecasting and management reporting ($300m+ annual revenue), with region overachieving plan and showing growth for three years running
● Organized and led Emerging Markets Services QBRs based on Salesforce.com, with results integration into EMEA Services and Emerging holistic QBRs
● Managed Emerging Markets Services headcount and expenses ($12m annual budget), keeping the region within budget for three years running

2006 - 2009
Nortel Networks
Finance Manager – Russia/CIS
● Led the finance support of Russia/CIS business, ensuring full planning, forecasting and reporting annual cycle ($100m+ annual revenue) and long-range planning
● Managed the financial evaluation of customer engagements, taking part in direct negotiations with biggest customers and leading bid preparations and approvals

2001 - 2006
British American Tobacco Russia
HR Finance Manager (2005 - 2006)
Group Senior Management Accountant (2004 - 2005)
Moscow & Saratov factories Management Accountant (2001 - 2004)

Saratov State Economical University, Master in Economics Management
Chartered Institute of Management Accountants (CIMA), Management Pillar