
ali rida
Customer Service / Support
About ali rida:
I am an enthusiastic, hardworking, conscientious employee who works well as part of a team as well as independently. I am an extremely flexible worker who can work under pressure and complete tasks to the specified deadline. I am always keen to learn new skills and can adapt to new situations quickly. I am currently looking for a suitable position where I can progress, develop further skills and contribute to the overall success of a reputable company.
Experience
- Recruiting, training and developing staff to provide the department with motivated workforce.
- Managing rotas to ensure adequate cover at all times
- Ensuring professional and consistence standards of the team to produce high level of customer focus to meet the business needs
- To make sure the team are correctly attired and project a professional image
- Producing monthly and ad-hoc reports on service usage and service issues to ensurecustomers and management receive in a timely manner.
- Day to day management of the reception team whilst being an active member of the receptionteam
- Appropriate records are kept of departure of visitors on the computerised logging system.
Take full ownership of the reception and all associated areas liaising with cleaners,facilities,security and other departments
Education
2012-2014 Technical Sales Agent Diploma- OFPPT Office De La Formation Professionnelle Et De La Promotion Du Travail
2010-2011 Human Letter (Arabic)baccalaureate – Youssef Ben Tachfin
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