
Amy Crawford
Customer Service / Support
About Amy Crawford:
I have accumulated 7 years of experience in a call centre, where I have handled various tasks such as sales, fraud detection, and general customer service. While I have dedicated myself to this industry, I believe it is time for me to pursue a more dynamic career.
During my free time, I prioritize going to the gym as I firmly believe that an active lifestyle is crucial for both mental and physical well-being. I have adopted the mindset that discipline and dedication are more important than motivation, and my commitment to the gym has allowed me to apply these principles to both my personal and professional life.
Makeup artistry is one of my passions, ranging from movie prosthetic makeup to special occasions like weddings. I have completed a beauty course and obtained a level 3 diploma in makeup artistry.
Those close to me would describe me as caring, passionate, and empathetic. I am driven by the desire to assist others, as I find great fulfillment in witnessing the success of those
Experience
I have a strong understanding of customer service and problem-solving, as well as the ability to remain calm and professional in high-pressure situations. My experience in fraud has also given me a unique perspective on identifying and preventing potential issues before they escalate. I am confident in my ability to effectively communicate with clients and provide them with the support they need.
Education
In terms of education I have volunteered working with children many times, my first work experience was at a nursery when I was in high school, I also volunteered at a church where my auntie held a local club for children in Wheelock and I helped out there for a while, also when I was in high school I volunteered to help out at the Brownies who did different activities every week.
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