Ana-Maria Mihailov

Highly motivated professional graduate with a meticulous, diplomatic, and sociable nature. Possesses an unwavering optimism and strong work ethic, complemented by exceptional reliability and trustworthiness. Skilled in fostering effective interpersonal connections, excelling in both independent and collaborative settings. Embraces a continuous learning mindset and seeks opportunities to apply considerable abilities in any work environment.

•Proficiently managing the team's schedules,
•Meticulously ensuring adherence to daily and weekly Key Performance Indicators (KPIs),
•Cash handling and budgeting management,
•Adeptly engaging with managers
•Effectively managing inventory  

•Operating a screen-based and physical console
•Operating radio paging and voice radio telecommunication systems.
•Handling all incoming, outgoing and enquiry calls in an efficient and courteous manner.
•Carrying out emergency procedures for emergency calls

International Relations and Global Studies - Nottingham Trent University