
Anika Wade
Customer Service / Support
About Anika Wade:
Cinema Host at Odeon Cinemas since 2021, demonstrating commitment to enhance customer satisfaction by providing exceptional services, while upholding superior cleanliness standards. Previously acted as a Personal Assistant at PC Harmony, adept in managing administrative duties and web design, significantly elevating client satisfaction.
Equipped with skills in empathy, highlighted by my volunteering role on a mental health crisis line with ‘Shout’. Developed strengths in adaptable problem-solving and critical thinking, ready to deliver high-quality efficient service and support in dynamic environments.
Experience
Odeon Cinemas
April 2021- January 2024
- Enhanced customer satisfaction by assisting with ticket purchases, food and beverage service and maintaining a high standard of cleanliness.
PC Harmony
March 2019 - March 2021
- Handled administrative responsibilities and web design tasks; streamlined operations and improved client satisfaction improved client satisfaction.
Shout
Currently volunteering with mental health crisis line ‘Shout’, which has further developed my communication skills and ability to effectively manage and de-escalate crisis situations, all whilst providing critical support to individuals in need.
Education
I am currently working towards a Bachelor‘s in Psychology at the University of Hull.
Averaging 75% across the board, I am aiming to achieve a place on the accelerated Clinical Psychology doctorate.
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