Anushka Tiwari

MSc Neuropsychology + five years experience

Sales Assistant Victoria’s Secret 

Westfield Stratford, London

7th November 2021—Present

• Maintained sales floor and processed payments at high footfall fashion retail outlet that achieved £1m+ in annual sales.
• Provided outstanding customer service
• Took charge of opening and closing procedures, POS systems, stock control and visual merchandising, contributing to award for best merchandised store in London region.
• Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable

Barista at Caffè Nero September – 5th  November 2021 

• Delivered incredible coffee and hot beverage service at a busy central London location serving an average of 1700+ customers per day.
• Created a safe and hygienic working environment including regular cleaning and descaling of coffee machines.
• Enabled effective team working, moving efficiently from food service, to coffee making to POS operations depending on the greatest need.

Mental Health Consultant at Love Peace Harmony Foundation (Dec 2015- Dec 2020): 

• Provided professional individual and family mentoring and counselling to all-aged patients with various physical, mental and emotional challenges.
• Developed and implemented treatment plans and conducted comprehensive evaluations.
• Monitored clients progress and worked closely with other professionals to increase the quality and efficiency of coaching.
• Liaised with Unison Insurance to conduct stress management sessions at corporates, and universities. Organised workshops and personal consultations with clients. 
• Conducted psychological research partnered with Sparsh Psychological Clinic, on children of various age groups.

Project Lead, Plant A Million/Stroud Research Foundation, USA (part of Love Peace Harmony Foundation) (Jan 2017- Dec 2017): 

• Project management, organising plantation drives, research, planning, establishing partnerships, fundraising and coordinating volunteers amongst others.
• Researching with environmental scientists at the Stroud Foundation, partners of Plant A Million. 

• MSc Clinical and Cognitive Neuropsychology (Merit) Goldsmiths University 2020-2021
• BA Double Majors (2017-20) in Psychology & Sociology (1st), University of Mumbai.