
Ben Malpass
Customer Service / Support
Services offered
I have worked as an IKEA food bistro co-worker where I had to maintain a high standard of customer service as I was representing IKEA and managing many different customer queries. I also have experience working as a bar staff member for Shambala festival (Northamptonshire) as well as a bar team member for Refresh west events in the Plough garden, Bristol.
Experience
Shambala bar staff Northamptonshire
- Talked with customers and managed one of the bars to ensure people were served on time and smoothly.
- Ensured there was a constant supply of drinks being served and that the stock was continually replenished so that the drinks and cocktails could be made efficiently.
- Kept the moral high by motivating the other staff members to ensure that they were working to their best standard.
- Helped unload vans that delivered the drinks, ice and fruit/garnishes to the site.
IKEA Food co-worker Bristol
- At IKEA I managed the fridge and freezers ensuring that the food was checked at the correct times. I had to complete regular temperature checks for the foods in the fryers to comply with the health and safety standards.
- For this job I also had to maintain a high standard of customer service as I was representing IKEA, dealing with lots of customer queries.
Education
I have a-levels in Mathematics, physics and chemistry.
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