Carl Hughes

SC Cleared Business Change and Investigations Consultant with extensive experience delivering operational transformation, national implementation and complex change across government, law enforcement and regulated environments.

I specialise in translating legislation, policy and strategic intent into practical, sustainable operational solutions. Recent work includes leading the national implementation of the UK Overseas Production Orders framework, working with multiple agencies (NCA, Counter Terrorism Policing, Metropolitan Police, HMRC, PSNI, Police Scotland and SFO) to design operating models, manage organisational change, develop guidance and training, and embed new capabilities into business-as-usual delivery.

My experience combines strong analytical and investigative capability with hands-on change delivery, including:

Business process analysis, user journey mapping and operational design

End-to-end implementation and national rollout across multiple organisations

Stakeholder engagement and influence at senior and operational levels

Identifying operational risks, inefficiencies and improvement opportunities

Developing policies, procedures, governance and compliance frameworks

Designing and delivering training and operational guidance

Managing complex, sensitive information and working within legislative and regulatory frameworks

Background as a Scotland Yard  Fraud Squad Detective (PIP2) provides strong capability in problem-solving, evidence-based decision making, risk management and delivery under pressure.

Available for contract roles within government, public sector, financial services and other regulated environments requiring experienced leadership in business change, implementation, operational improvement or complex programme delivery.

Senior investigations and business change professional with over 30 years’ experience delivering complex operational outcomes across law enforcement, government programmes and independent commissions. Former Metropolitan Police Detective (PIP2 accredited), specialising in major investigations, serious and organised crime, fraud, corruption and sensitive misconduct matters.

Extensive experience leading end-to-end investigations, managing large volumes of complex information, developing evidence strategies and producing high-quality case files for prosecution, senior decision-makers and independent oversight.

In recent roles, operating as a consultant and subject matter expert, delivering national business change and implementation within government. This includes translating legislation and policy into operational practice, designing processes and operating models, leading multi-agency rollout, developing guidance and training, and embedding new capabilities into business-as-usual delivery across organisations including the Home Office, National Crime Agency, Counter Terrorism Policing, HMRC and others.

Currently undertaking sensitive legacy investigations with the Independent Commission for Reconciliation and Information Recovery (ICRIR), reviewing complex historical material relating to deaths and serious harm connected to the Northern Ireland conflict and identifying new evidential opportunities.

Recognised strengths include stakeholder engagement at senior level, operational design and improvement, risk and governance, trauma-informed interviewing, and delivery in high-risk, high-profile and politically sensitive environments. Active SC clearance.

PIP Level 2 Accredited Detective – Professionalising Investigation Programme (serious and complex investigations)

Level 4 BTEC Professional Diploma in Financial Investigation

Former Accredited Financial Investigator (National Crime Agency)

Advanced Open-Source Intelligence (OSINT) Training – CSITech Ltd

Level 2 NCFE Certificate – Telecommunications Fraud

Cyber Security Foundation Training – Firebrand

Core Legislative Expertise:
PACE, CPIA, RIPA/IPA, Data Protection Act, ECHR, POCA and evidential disclosure requirements.