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Dan Craythorne

Dan Craythorne

IT Service Desk Team Leader/Manager

Technology / Internet

Littleover, Derby

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About Dan Craythorne:

An experienced helpdesk team leader with years of expertise working within multiple sectors of IT.

Experience

I am an IT Team Leader with over five years experience.  I have worked both in the IT support industry servicing a large number of clients of varying sizes and requirements and also in house supporting the business in a number of large organisations.  I have gained considerable knowledge and experience which enables me to deal with all queries professionally, efficiently and courteously at all times. This is reflected in the feedback I have received from end users. 

Education

IT Certifications:

Microsoft Technical Associate (MTA): Security Fundamentals
Microsoft Technical Associate (MTA): Windows Server Administrator Fundamentals 
Microsoft MS-900.1: Microsoft 365 Fundamentals 
Microsoft AZ-999: Microsoft Azure Fundamentals 
Datto - Continuity Technical Specialist I
Mimecast Certified Product Professional – Warrior (L1) 
Mimecast Certified Product Professional – Gladiator (L2)
3CX Basic Certified Engineer 

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