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Kidsgrove
Daniel French

Daniel French

Service Delivery Specialist

Customer Service / Support

Kidsgrove, Newcastle-under-Lyme District, Staffordshire

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About Daniel French:

Experienced IT professional with a robust 8-year track record, specializing as a Service Delivery Specialist and contributing as a Deputy Team Leader. Demonstrates expertise in delivering exceptional customer service and possesses in-depth knowledge of hardware and software. Adept in mobilizing new sites, ensuring seamless integration of technology and hardware, and optimizing network capabilities. Combining confidence with drive, I maintain a patient and can-do attitude in communication. Committed to continuous learning, efficiency, and teamwork, I aim to align my personal interests with a rewarding career in technology and hardware.

Experience

Experienced IT professional with a robust 8-year track record, specializing as a Service Delivery Specialist and contributing as a Deputy Team Leader. Demonstrates expertise in delivering exceptional customer service and possesses in-depth knowledge of hardware and software. Adept in mobilizing new sites, ensuring seamless integration of technology and hardware, and optimizing network capabilities. Combining confidence with drive, I maintain a patient and can-do attitude in communication. Committed to continuous learning, efficiency, and teamwork, I aim to align my personal interests with a rewarding career in technology and hardware.

Education

ITIL4 FOUNDATION CERTIFICATION

EDEXCEL LEVEL 2 NVQ DIPLOMA IN PROFESSIONAL COOKERY (QCF)

EDEXCEL LEVEL 2 NVQ CERTIFICATE IN CUSTOMER SERVICE (QCF)

 

GCSE

English Literature
English Media
ICT
Maths
Science GNVQ
Music

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