Diana Coza

I am a public sector practitioner with solid experience in individual-based practice, serving the community through roles such as education, healthcare, charity sector, housing, and youth work, I am interested in developing a career in social and behavioural research

Youth Case Worker, London Borough of Tower Hamlets, London

(November 2023 – Present)

Achievements and responsibilities: 

• Assessing child and developmental needs (emotional and behavioural development, Identity, social presentation), parenting capacity (emotional warmth, safety), and Environmental factors (family history and boundaries, social integration)
• Deliver targeted intervention with young people based on the identified needs, with the most prevalent issues around mental health, internet safety, substance misuse, and criminal behaviour – using relevant models and therapeutic techniques.
• Hold a caseload of over ten families; build action plans and support children and their families to achieve positive outcomes; preventative role as a de-escalation from social services 

Volunteer – British Heart Foundation Charity shop 

(July 2023 – December 2024)

1. Achievements and responsibilities: 
2.  

• Customer service
• Donation handling
• Shop maintenance 
• Fundraising for different heart disease cases

Youth Justice Service prevention officer, London Borough of Barnet

(May 2023 – July 2023)

1. Achievements and responsibilities: 

• Participating in the Engage programme delivered in the Police custody in partnership with the local authority and children's services, supporting young people with access and connection to education, training, and employment 
• Engaging young people while in Police custody, for the purpose of reducing the risks of reoffending, utilizing a variety of tools and frameworks to assess needs and plan interventions. 

Behavioural Mentor, Active recruitment, North London 

(April 2023 – June 2023)

1. Achievements and responsibilities: 

• Individual support during classes, when students may struggle with comprehension, focus, or exhibit challenging behaviour
• Developing strategies for managing their behaviour
• Building Positive relationships, serving as a role model, and providing a safe space for students 
• Promoting engagement and addressing barriers to learning 

Youth Development Worker, Livewest, Plymouth 

(May 2022 – January 2023)

1. Achievements and responsibilities: 

• Direct work with young people experiencing homelessness and family breakdown
• Working with the young people on different life areas such as Health, Relationships, Education, Employment, Finances, and Household management.
• Promote social growth, helping develop confidence, life skills, and navigate challenges
• Relationship building, mentoring, and guidance 
• Delivering relevant toolkits

Supporting Living worker, Bloom social housing, Plymouth 

(September 2021 – April 2022)

1. Achievements and responsibilities: 

• Supporting veterans (Royal Navy and Army) experiencing homelessness, mental health, and substance misuse 
• Help clients maintain a secure social housing 
• Promote independent living 
• Budgeting, Benefits, and Financial Advice 
• Building support plans 

Neuroscience research assistant (bursary), University of Plymouth 

(July 2021 – September 2021)

1. Achievements and responsibilities: 

• Assisting in Neuroscience research at BRIC (Brain Research and Neuroimaging Centre) – advanced multi-modal brain research facility in Southwest
• Completing paperwork, data analysis and management
• Selecting participants for the study (study on decision making)
• Conducting literature review 
• Maintaining equipment and resources (FMRI, EEG)

Social research and Psychosocial sciences, Birkbeck University 

(October 2025 –       ) 

MSc Data Science and Business Analytics, University of Plymouth

(September 2021 – April 2022)

Completed statistical modules - Studied data analytics, coding and statistical models, using sophisticated analytics techniques, including social network visualization and sentiment professional software (R tidyverse, Python, and SQL/NoSQL) along with a chosen business module.

BSc (Hons) Psychology, University of Plymouth 

(September 2018 – June 2021)

 The course facilitated with a hands-on approach to learning across social, developmental, clinical psychology and neuroscience. Also consisted in numerous modules on both, qualitative and quantitative Research skills and practice.

A-Level or equivalent in Fashion Design, Romania

(September 2009 – June 2013)-                                               

 The course helped me understand fashion’s core elements, from research and designto culture and dialogue. 

NCFE CACHELevel 2 in Counselling skills

This course provided me with the correct understanding, knowledge, and skills to improve people's personal well-being. I've learnt core skills, counselling theory and ethical framework.

October 2022 to December 2022

NVQ level 2 in Health and Social care

Gone through topics such as safeguarding and protection in care settings, responsibilities and duty of care, communication, handling information, equality and inclusion, health and safety and implementation of person centered approach within the social care setting

July2017 to July 2018