Erin O'Boyle

I am a Fine Art Graduate and Retail Supervisor with over eight years of experience in the cosmetics industry. I pride myself on my innovative approach to customer service and thrive within goal-oriented commercial and creative settings where communication, problem-solving and critical thinking are vital for success. 

Retail Supervisor, Lush Cosmetics, Glasgow, Sept 2016-present 

-Managing and motivating the team through feedback and development.

-Delivering excellent customer service with the view of building solid relationships with the public and surrounding businesses. 

-Analysing key performance indicators through data software to look for areas of opportunity to optimise business operations within a target drive, competitive market. 

-Attending to the administrative duties of the business, acting as a line of communication for customers, external companies and other departments within the business. 

-Planning, hosting and facilitating a range of events, including PR and recruitment. 

-Carrying out daily banking procedures and health and safety checks.

-Providing training sessions on Health and Safety, Respect at Work, customer experience, product knowledge and core brand values. 

The Glasgow School of Art, Glasgow, 2019-2023

BA Hons Fine Art: Sculpture and Environmental Art (2:1)