Esha Paul

I am currently in law school and at the University of Birmingham! I am a self-motivated and hard working person. I like to put 110% into everything I do.
I am also a dedicated person as well as being energetic, determined and also trustworthy. I am very responsible, organised and a happy, polite person and enjoy socialising. I also find it very natural to get on with people. I am flexible, adaptable and willing to apply my knowledge and skills to any task, I am currently seeking a new challenge, an opportunity to enhance and develop.

Work Experience:
June 2022- September 2023 City of Brampton Inclusion/Integration Instructor - Camps
● Planed, organized and delivered high quality safe and stimulating programs for individuals with disabilities in camp settings
● Provided a high level of front line customer service including greeting and engaged participants and informed parents/guardians of daily activities of the day and
problem solving a parent's concerns
● Provided support to participants to fully participate in programs and assist participants with all their daily needs, including personal hygiene, toileting, feeding, lifting and transferring, dressing/changing and behavior modifications
● Acted as a witness in administering medications in accordance to the Corporate Policy ● Received training for safeguard certification from an accredited organization
June-July 2023 Wayfinder and Team Lead - Congress 2023
York University hosted the 2023 Congress of the Humanities and Social Sciences, in partnership with the Federation for the Humanities and Social Sciences
● Assist with registration desks and general admin duties on the day and provided wayfinding assistance for conferences
● Setting up rooms for exhibitions and assisted with loading talks or running mics for lecture theaters
● Act as a point of contact for any issues on site and escalate these appropriately to the Event Manager.
● Ensured tact and diplomacy and critical thinking by supervising and overseeing my volunteer staff
● Confidently assisting, coordinating and delivering an event including overseeing activities, registration, attendance, resources,
October 2021-August 2023 Denny’s Diner 215 Delta Park Blvd, Brampton- Restaurant Server
● Provide a high level of front line customer service including greeting, interacting with patrons
● Provide information with a strong focus on customers’ needs and wants with a goal to upsell where possible
● Take food and drink orders from customers accurately and with a positive attitude
● Write patron’s food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
● Assist colleagues with complex customer service issues in a courteous and professional Manner as well as providing leadership, guidance and training to servers
● Take food and drink orders by phone/online and prepare orders for customers or third party collections.

Completed Education
High School diploma Holyhead Secondary School June 2017 - Birmingham UK
High school diploma Sandalwood Heights Secondary June 2019 Brampton CA
Law and Society Honors Undergraduate Degree York University June 2023 - Toronto CA