faheim rehman

I am fanatical about cricket and try to play as often as possible.

I have varied management experience, in my role as Team Leader at Rose and Willard, I was responsible for overseeing all aspects of the store relating to daily operations, from sales and customer service to inventory and staff rota management whilst also dealing with all incoming enquiries. 

In my role as an office manager I oversaw all daily operations and ensured client data management was compliant with GDPR regulations.

I gained report writing experience in my position as accounts assistant where I also gained extensive budgeting, financial forecasting and, cash handling experience.

I have vast experience of working within live musical performance, having worked in numerous, prestigious nightclubs, music studios and concert venues as a Sound Engineer. This allowed me to develop my business management, leadership and customer service skills. I required the ability to work under my own initiative, accept criticism, be patient and calm in stressful situations and work effectively under pressure. I was also required to work with people from various backgrounds and I believe it is something which has made me and effective communicator and extremely adaptable.

I consider myself to be highly computer literate and am proficient using all Microsoft Office applications but am always looking for ways to increase my knowledge and skillset. 

I have always looked for opportunities to increase efficiency in my workplace and I pride myself on my ability to lead and motivate a team. 

Carer for a relative

London – 01/2020 – Present

• Assisted with daily living activities such as eating, showering, and using the toilet
• Ensuring living environment remains hygienic and tidy to avoid falls 
• Taking and recording vital signs such as blood pressure and temperature
• Accompanying family member to meetings with healthcare professionals
• Preparing meals and supervising eating and drinking
• Administering medications, monitoring health conditions and reporting changes to healthcare professionals

Direct Wholesale Foods – Accounts Clerk

London – 02/2020 – 07/2020

• Ensured efficient handling of all incoming and outgoing payments for goods and services across the accounts department
• Responsible for goods and services procurement 
• Assembled financial data for audits
• Monitored credit card charges, payment discrepancies, refunds, returns and miscellaneous charges
• Reconciled monthly department accounts with preparation and presentation of management reports
• Tracked tax payments and compile information for tax filing

United Kingdom and Europe Hajj Cooperation – Office Manager

London – 2018 - 2020

• Organised office functions and oversaw daily operations, office budget and allocation of equipment
• Managed and trained multiple staff members
• Renegotiated vendor contracts, standardised office ordering procedures
• Implemented a cloud-based data management system
• Liaised with all other third-party service providers
• Communicated project requirements to vendors and contractors to ensure timely product delivery and adherence to regulations
• Introduced new scheduling policy to ensure smoother service while increasing customer satisfaction

Rose and Willard – Team Leader

London – 01/2013 - 05/2018

• Efficiently managed and oversaw the CEO’s schedule of commitments
• Attended business meetings and recorded minutes
• Managed database of and interaction with premium clientele to ensure high quality service standards throughout
• Responsible for delivery and execution of bespoke client tailoring requests 
• Regular interaction with high value customers to help inform future strategy
• Ensured proper handling and recording of all incoming and outgoing correspondence, electronic and postal
• Assisted with processing of financials and monitoring of accounting systems
• Assisted with website updates and social media accounts.
• Hired and scheduled front of house staff

Self-employed – DJ / Sound Engineer                                                                         London – 2001 – 2013                                            

• Played at over 500 live events
• Set up, troubleshot and tested microphones, musical instruments, recording software and other recording equipment
• Performed sound check for every use of PA system or monitors
• Set up and broke down backlines, DI’s and all other audio equipment, handled all patching and cabling of microphones
• Operated control panels and facilitated recording sessions for musicians, actors and voice over artists
• Managed sound levels during performances, ensured proper levels and conditions when recording performances for artists
• Provided mid-performance assistance to ensure proper sound levels, replace faulty equipment and swap out instruments 
• Completed post-production mixing for recorded songs, sound effects and dialogue
• Mixed tracks to create dynamic and engaging music mixes for a live audience
• Engaged with audience members through interactive segments
• Engagingly delivered necessary announcements, including those dictated by venue managers and operators

University of East London

Bachelor of Arts: Music Culture: Theory and Production

Graduated in 2009

TEFL Certificate