Francisco Jose Bejarano Escano

Passion for technology and problem-solving, coupled with a desire to leverage my diverse experience and skills in a dynamic and growing field.

Software Engineering Trainee Digital Futures Jan 2023 - Present (8 months) 

Training program as a Software Engineer in which you learn, among other skills and languages: JavaScript, Java, Node.js and React.js

Support Worker, Leonard Cheshire Disability Jul 2019 - Dec 2022 (3y 5m) 
• Provided compassionate care and support to individuals with disabilities in a care home, ensuring their comfort and safety.

• Built strong relationships with residents, promoting trust and creating a supportive environment. 

• Developed individualized care plans based on unique needs and preferences, assisting with daily activities and medication management.

Delivery Driver, Deliveroo Jan 2018 - Jun 2019 (1y 5m) 

• Consistently delivered food orders to customers in a timely and accurate manner, enhancing customer satisfaction and upholding the company's reputation for prompt service.

• Skillfully planned and optimized delivery routes, resulting in increased efficiency and reduced delivery times. 

• Maintained a professional demeanor and provided excellent customer service, effectively addressing inquiries and concerns to ensure a positive dining experience.

Tour Guide, Escocia Turismo Apr 2018 - Oct 2018 (6m) 

• Led immersive and informative tours across Scotland, showcasing its rich history, culture, and natural beauty to tourists.

• Consistently received positive feedback from tour participants. 

• Delivered engaging narratives, bringing historical sites and landmarks to life for diverse groups of tourists.

Bar Manager, Summer Isles Hotel Limited Apr 2017 - Oct 2017 (6m) 

• Managed a team of 5 staff members in a bustling bar, maintaining high service standards and increasing customer retention and positive online reviews.

• Implemented staff training initiatives to improve service quality and ensure compliance with health and safety regulations.

• Effectively resolved customer complaints and staff conflicts, fostering improved staff morale and a harmonious work environment

Edinburgh College High National Diploma, Software Development Aug 2020 - Jun 2022 

Relevant Courses: Mobile Web Based Applications, Advanced Web Scripting Concepts, Testing Software, Object Oriented Programming, Data Structures, User Centred Design, Object Oriented Analysis and Design, Computer Systems Fundamentals, Mobile Technology, Object Oriented Programming, Professionalism and Ethics, Programming Foundation, Project Management, SQL, System Foundations, Systems Development, Team Working, Troubleshooting Computing Programs.

Edinburgh College High National Certificate, Travel and Tourism 2019 - 2020 

Relevant Courses: Airline & Airport Operations, Business Communication, Creating Culture of Customer Care, Digital Culture, Providing Information of the Scottish Tourism Products, Structures of the Travel and Tourism Industry