Gracia Yang

I'm from Taiwan. I am now a first year studying fine art in Falmouth University.

I’m a quick learner and are good with doing what was told. Am very caring, and enjoy solving problems for customers.

Barista

Louisa Coffe - Kaohsiung, Taiwan

01/2023 - 06/2023

• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
• Created speciality drinks according to exact customer requests and preferences.
• Produced high-volume coffee orders quickly and accurately, meeting
  customer demand
• Making meals in time and with order
• Communicate with customers
• Communicate with customers

Waiseh

09/2021 - 12/2022

Grilling BBQ restaurant - Kaohsiung, Taiwan

• Understand the needs of customers.
• Serve the order as fast as we can.
• Resolve any kind of questions or situation that might happened.
• Introduce the menu to customers, and grilled for them.
• Make sure things are in order when there's too much people.

Waiter

03/2018 - 11/2021

Zhen Japanese restaurant - Kaohsiung. Taiwan

• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Understand what the manager said.

EDUCATION

Bachelor of Arts: Fine Art, 09/2023

Falmouth University - Cornwall, Falmouth