Hanna Mol Machenchery
Technology / Internet
About Hanna Mol Machenchery:
I'm Hanna Mol Machenchery. I'm a certified IT Infrastructure and Cyber SOC Analyst, and I'm passionate about technology and customer service. With experience in admin roles at KFC, Vatsaa Energy, DH Archstudio, and Phoenix Builders, I've honed my skills in problem-solving, communication, and time management. I take pride in delivering top-notch service and streamlining processes to boost efficiency. My achievements include improving customer satisfaction and operational workflows. I'm excited to bring my expertise and enthusiasm to new challenges.
Experience
Results-driven IT Infrastructure and Cyber SOC Analyst with 4+ years of experience in administrative and customer service roles. Proven track record of improving efficiency, enhancing customer satisfaction, and streamlining processes.
Education
Certified IT Infrastructure and Cyber SOC Analyst, Red Team Hacker Academy (May 2024)
Pre-Bachelors Degree in Computer Science, Kerala, India (2017-2019)
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