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Hannah Alicia Roche

Hannah Alicia Roche

Looking for work in customer service/hospitality

Customer Service / Support

Caerphilly, Caerphilly

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About Hannah Alicia Roche:

I have nearly 20 years of experience in the hospitality and customer service sectors and am looking for a part time role in any of these fields.

Experience

My most recent job was at the Market Café Shrewsbury as a café assistant on front of house and potwash. I have also worked in hotels both in the UK (Prince Rupert Hotel) and abroad (Adina Apartment Hotels Leipzig), and for DHL in Germany as part of a customer service team. Before I moved abroad in 2015, I worked for a local community centre as an assistant. This job involved answering e-mails, and making sure that the centre was run effectively. This was also a job where I had key holding responsibilities.

Education

At present I am completing an MSc in Psychology at Wolverhampton University. I also took an apprenticeship in the hotel industry over a three year period abroad, and possess a BA (Hons) in English and German from Manchester Metropolitan University.

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