Ismail Arif

My Customer service skills have been portrayed through all my previous working experiences from having active listening skills to problem solving skills to having effective communication skills, for example working with the railway communication skills is a must have to get all the work done up to standards, which was recognised by my previous employers also working in the railway rapid problem solving skills was also needed to complete work efficiently which I also demonstrated.

Employer- vital rail

Position - track maintainer

Start month- May

Start year- 2023

End month-End year-

Duties- inspecting and repairing tracks, maintaining switches, and clearing debris, made sure tracks are safe and are in good condition Reason for leave- N/A.

Employer- Warehouse -DHL, kuene nagel, APC

Position- Parts inspector

Start month- September

Start year-2022

End month- March

End year-2023

Duties- examining and assessing the quality of various parts and components. inspect for defects, damage, or any deviations from specifications. ensuring that the parts meet the required standards for safety and functionality.

Reason for leave- Moving forward with my career.

I have a level 3 diploma in mechanical engineering and a level 3 diploma in railway infrastructure.