Ivy Zafrin

Friendly and efficient team member devoted to maximizing customer satisfaction and company profit with exceptional service in challenging environment. support and leadership quality. Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Creative, goal-oriented professional with firm Service Quality, Training and Resource development Experience. I am extremely organized with the ability to manage multiple meeting deadlines. Have a strong work ethics combined with a commitment to excellence in all assignments undertaken. I am a team player and work effectively with my peers and senior management in accomplishing objectives.

7 years career journey from executive to manager in the customer experience department then worked as Business development manager for 2 years. Then again I have started my education as I love study. during my study here in England I worked in Salisbury's as a customer assistant.

Master's on Global Business Management in the University of East Anglia (UEA), UK.