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Hounslow
Joshua Gonsalves

Joshua Gonsalves

Shift leader

Customer Service / Support

Hounslow, Greater London

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About Joshua Gonsalves:

 


  Demonstrated exceptional leadership skills by effectively managing and supervising team members, ensuring smooth operations during shifts.
  Proven ability to resolve conflicts and make quick decisions, maintaining a positive and productive work environment.
  Excelled in training and mentoring new employees, fostering a culture of continuous improvement and high performance.
  Consistently achieved and exceeded performance targets through strategic planning and efficient resource management.

 

Experience

have been in customer service for more than 4 years 

Caffè Nero Heathrow t3 

pf changs lester square 

Education

ICT BTEC LEVEL 3 

west thames college 

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