
Joshua Gonsalves
Customer Service / Support
About Joshua Gonsalves:
Demonstrated exceptional leadership skills by effectively managing and supervising team members, ensuring smooth operations during shifts.
Proven ability to resolve conflicts and make quick decisions, maintaining a positive and productive work environment.
Excelled in training and mentoring new employees, fostering a culture of continuous improvement and high performance.
Consistently achieved and exceeded performance targets through strategic planning and efficient resource management.
Experience
have been in customer service for more than 4 years
Caffè Nero Heathrow t3
pf changs lester square
Education
ICT BTEC LEVEL 3
west thames college
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