Juan Pablo Reimondi
Technology / Internet
Services offered
A friendly, devoted and motivated person with more than 10 years of experience working in the Customer Service/IT sector for different companies/locations. I deeply wish to work efficiently within a team to share and develop all my abilities working together with different people in a demanding environment.
Experience
Responsible as the main IT point of contact for one or more facilities.
Troubleshoot Windows 10.
Diagnose and Troubleshoot technical Programs & Applications issues.
Remote software installation using Bomgar.
Advanced remote support on individual systems and groups of systems using Bomgar.
Administer Office 0365/Azure and Exchange Admin Centers.
Use of ServiceNow to log, track and close Incidents/Requested Items tickets - ITIL
Manage User accounts and Permissions in Active Directory, Group Policy - Group member
Asset management.
Microsoft Intune Administrator - Project Team work.
Education
On going training job position.
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