Kieran Anderson-Fidler

Experienced MSSP SOC analyst with 5 years of information security industry experience including use-case management, 24/7 L2 SOC analyst. A key contributor in assisting SOC management, operations and improvements for over 27 concurrent clients in their respective environments. Self-motivated solutionist with a keen interest in technical security, emerging tech (and their relevant CVE's/CWE's,) specialising in quick adaptation to varied technologies, query languages and scenarios in high pressure situations.

With 9 years I.T. industry experience working in DevOps & technical support, procient in ranged and realistic technical knowledge from both a security perspective and its operational application. With knowledge and eagerness to mentor analysts and strengthen what is crucial to eective security posture.

SOC Analyst & UCM, CGI

March 2019 - Present

Technical

Creation and fine tuning of Alert triggering criteria in alignment of Industry standards, Recommendations & Industry relevant TTP's. Including 'purple team' assessments.
Detailed use of SIEM tool querying in appropriate query language, most commonly with SIEM Tools: LogPoint, MS Sentinel (KQL), FortiSIEM and previously Splunk.
Use and understanding of specific open source intelligence platforms for comprehensive information gathering.
Strict 24/7 SLA security monitoring, reporting & initial triage into a range of MITRE, PCI DSS, GDP13 mapped alerts of over 27 individual client environments (including SC required clients). Including up-time and resource availability (visibility) management.
Indicators of Compromise Threat Hunting & analysis alongside reaction to CTI delivered emerging threat advisories within client infrastructure.
Management & 2nd line support to multiple analysts with appropriate and ecient client cover over 24/7 contracts with resource stricken requirements. Including high priority security incident notication escalation whilst out of hours.
Selected for a small team responsible for security monitoring of successful CGI delivered e-counting solution at London Mayoral and London Assembly Elections on site in London City Hall (public knowledge).

Managerial

Detailed, technical client security reporting & running of monthly client service reviews in technical support to service delivery manager.
Creating and delivering crucial MSSP training to teams in skills and competencies relating to effective incident reporting and formal priority security incident notifications to clients.
Creation and distribution of formal client handover documentation including conference call discussion on relevant handovers.
Regular attendance and contribution to SOC managerial strategy & development meetings.
Identification and delivery of analyst development in wide range of formats from client incident notification preferences to security monitoring tool and skill gaps. Including new hire analyst onboarding and introductory training workshops. Crucial documentation management, creation & distribution, working towards certification and audit standards.
Involved in Cyber intake recruitment for CGI UK and regularly representing CGI in social efforts, evidenced by giving an industry experience presentation at the National Cyber Resilience Centre Group (NCRCG) to university students beginning their information security careers & attending
stands at CGI recruitment fairs

Software Engineering / DevOps, CGI

February 2017 - February 2019

Agile conducted environment including the following responsibilities:

Software release management.
Building and deploying pre-configured Jenkins Jobs software packages.
Use of web logic server management to restart servers and install new .war les for the user interface (UI).
Advanced use of GUI development tool Ecrion.
XML editing and formatting.
Creation of user manuals and process documents for internal and external (client) use.
Regular use of WinSCP, tortoise SVN & Putty.

UX Analyst & PMO, CGI

September 2016 - February 2017 page2image58887424 page2image58888256

Creation and editing of authorised wire-frame designs for consumer interface.
Assistance in the designing of required consumer functions and implementation into the wire-frames.
Minute taking of fortnightly security meetings from stream leads.
Regular research in different subject matters in relation to safeguarding cases or information.

Junior IT Technician, Ntegra, Park House Secondary School and Sixth Form & Cherbourg Primary School

June 2015 - August 2016

Pro-actively monitored Schools network and server infrastructure for issues and errors, responding in a timely manner to issues as logged through email, Zendesk, phone or personal contact and providing resolutions where possible. 
This includes hardware and software fault diagnosis, repairing systems where possible, working with suppliers to leverage existing support contracts to ensure equipment was operational and ensuring that all business critical software was functional and up to date.
Part of the team for the initial point of contact for customer issues and engaged in meetings with staff and customers to identify efficient long term solutions and meet customer needs.

BSc (Hons) Digital and Technology Solutions (First Class Honours)
University of Winchester 2016 - 2019
Degree Apprenticeship in Software Engineering & Business Management.

ICSI | Certied Network Security Specialist (CNSS) (Completed)

Security Blue Team Introduction To:

Network Analysis
Digital Forensics
Dark Web Operations
Threat Hunting 
Vulnerability Management
OSINT
Mental Health in Cybersecurity

Mental Health First Aider - MHFA England (2020)

Security Blue Team Level 1 - (In progress)