Lakshmi Manasa Palavarapu

Detail-oriented and customer-focused professional with a proven track record in delivering exceptional service and driving sales in the retail industry. Seeking a dynamic role where I can leverage my strong communication skills, product knowledge, and commitment to outstanding customer experiences to contribute to the success of the team and enhance the overall guest experience.

Store Manager, Hyderabadi Snack N Shake (Aug2022-Sept2023) 

• Challenged and inspired team members to achieve business results. 
• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records. 
•  Set SMART goals for store team, developing staff abilities and increasing sales performance. 
•  Assisted in recruiting, hiring and onboarding store staff. 
•  Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service. 

Event Manager, Shreyas Media Events (May2021-Aug2022) (Part-time) 

•  Interviewed clients to understand event scopes of work, establish budgets and timelines. 
•  Oversaw preparation and management of event budgets, delivering at or below projected costs. 
•  Planned and efficiently organized activities, details and timelines for large- and small-scale events. Sales

Assistant Manager, ZARA in India (May2019-Aug2022) 

•  Monitored stock levels and wrote timely order supply requests to replenish merchandise. 
•  Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance. 
•  Understood what drives overall business success and prioritized and delivered quality results. 
•  Customer Service Excellence, Sales and Operational Expertise. 
•  Welcomed guests with friendly conversation and fun atmosphere. 
•  Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers

BTech Food Technology, Vignan University (2015-2019)