Laura Scapinello

I am a broadly experienced strategic project, programme lead, consultant and operational delivery specialist; experienced in driving and delivering an extensive range of multi-channel and cross functional projects simultaneously both in the UK and internationally. Having worked within Whitbread, Costa Coffee and Costa Express for the greatest part of my career, my involvement in many key projects enabled exponential business growth. Currently working with Deloitte on delivering an audit and assurance transformation initiative for large and complex Clients.   

Currently delivering ESG across North and South Europe and MENA regions as the sector grows. Prior to this, delivering large and complex audits delivery programs for the likes of Deloitte’s largest clients including BAE Systems, Tesco, Shire Pharmaceuticals and Nokia.

Costa provided working with large internal and external teams, contractors, franchise partners and stakeholders to deliver full life cycle projects with overall accountability for deliverables, budgets and teams. Experience in delivering new international markets from concept, design, financial reporting, manufacture and build for a UK retailer as well as delivering and implementing total market concept, solution and launch for international markets including relocation to Malaysia to lead the brand roll-out. 

I have strong expertise in delivering projects within operations, innovation and product development, marketing, IT, supply chain, finance, product and systems platform development and business change efficiency in fast-paced global business environments. Within sectors inclusive of retail, wholesale, B2B, B2C, franchise partnerships and new market strategy and launch globally.

A broadly experienced strategic senior project specialist with experience at driving and delivering an extensive range of multi-channel and cross functional projects simultaneously both in the UK and internationally. 

Working in sectors inclusive of retail, wholesale, B2B, B2C, retail, franchise partnerships and new market strategy and launch globally. More recently within audit and consultancy at Deloitte for the likes of Nokia, Shire Pharmaceuticals, Tesco and BAE Systems.

Expertise with delivering projects across operations, marketing, digital, customer reward, ESG, audit and assurance, supply chain, research and development, data architecture, ERP, BI, analytics, telemetry data, product development, construction design and build, systems platform development and business change efficiencies in a fast-paced global business environments. 

Key Skills 

• Internal consultancy to deliver large international change projects with key stakeholders 
• Consultancy on market delivery options with international franchise partners and external suppliers to ensure in market solutions reflected the consumer business 
• Internal consultancy and delivery of new projects being the only one executing the delivery of every functional area in the business
• Consultancy with IT suppliers to develop and implement new software solutions 
• Partner level consultancy and reporting on new initiatives and WoW 
• Client relationship management 
• Construction, design and build oversight and refurbishment
• Resource and budget management
• Overseeing large teams with complex deliverables 

Project Management & Business Analysis 

• Project manager over a vast number of disciplines since May 2009 with end-to-end accountability
• Planning and delivery of large and complex audit and assurance clients
• Prince2 qualified, Scrum Master qualified, Waterfall and Agile methodologies 
• Re-architecture of ERP systems and efficiency solutions
• Oversight of all costs on budget v’s actuals for Deloitte’s largest audit clients 
• Complex audit planning and delivery programs to deliver large client programs within audit and assurance, leading at group level for international clients and monitoring of delivery via reporting through complex reporting methods
• Management and reporting ESG company reporting to exec level for all clients across NS Europe and MENA regions
• Architecture of a new automated supply chain system 
• International relocation to deliver a new international market (Malaysia)

Industries 

Retail, Wholesale, B2B, B2C, Franchise Partnerships, Audit and Assurance, Consulting ESG, and IT implementation lifecycles. 

Education

• Certified Scrum Master (CSM)                                                                                 2018
• PRINCE2 Certified Practitioner, ILX Group London                                               2009
• BA Management,                                                                                          1998 to 2002
• SACE, South Australian Certificate of Education International Baccalaureate                                     1985 to 1997