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Lauren Peters

Lauren Peters

Emergency call handler

Customer Service / Support

Liverpool, Liverpool

Social

About Lauren Peters:

I am a very motivated and enthusiastic individual who is eager to learn new skills and broaden my knowledge. I have great interest in helping, caring and doing what I can to achieve the best outcome of challenging situations.

Experience

In my current role my responsibilities i consider to be important are:

Ensure safety of the public callers

Being the first port of call for people in emergency situations

Directing to correct services and reassuring callers

Showing empathy and patience

Remaining calm and helpful in pressured situations

Education

I have GCSE maths and english

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