leah kelly

I am a highly motivated and hardworking individual, I am focused and determined and feel like I would be a valuable addition to any team or workforce. I am very comfortable and experienced in working in a fast paced, hands-on environment and I am very much a team player, but I am also capable and happy to work under my own initiative. I take pride in everything I do and always give 100% commitment to anything that is required

Waitress | Whitehills Grill & Bar | East Kilbride | July 2022 - January 2024

Working with a team of 5, including waiting and kitchen staff. Welcoming and greeting guests and providing a selection of services in line with guest requirements.

Key responsibilities

- Welcoming and seating guests

- Taking customers’ orders in a timely manner

- Delivering food and drinks

- Handling cash and card payments

- Providing  all round good customer service

Customer Service Assistant | B&M Kingsgate Retail Park | April 2023 – August 2024

I covered a range of store duties including effectively working with a large team of staff. Helping customers with their requirements and Stocking shelves.

Key responsibilities

- Restocking shelves

- Handling cash and card payments

- Handling returns

- Organising sale displays

- Providing good customer service

Customer Service Assistant | Bodycare East Kilbride Shopping Centre| August 2024—November 2024

I covered a range of responsibilities such as helping customers with queries, handling complaints and stocking shelves.

Key responsibilities

- Restocking shelves

- Handling cash and card payments

- Handling returns

- Organising sale displays

- Providing good customer service

Customer Service Assistant | Indigo Sun Greenhill’s Square East Kilbride | November 2024—Present

I am responsible for providing good customer service, maintaining a clean environment, promoting salon services and products, all whilst adhering to health and safety regulations.

Key responsibilities

- Welcoming customers

- Handling cash and card payments

- Counting stock daily

- Providing good customer service

- Promoting services and products

- Cashing up

-Higher Art                Grade C

- Nat5 Admin             Grade B

- Nat5 Art                   Grade B

- Nat5 Business         Grade C

- Nat5 English           Grade C

- Nat5 History           Grade C