Lisa Cunningham

08/2021-12/2021 

MY Pickle CIC, researcher 

• Sourced and evaluated relevant, quality resources to upload to signposting website
• Given freedom to communicated my own ideas with head of research and contributed to monthly meetings with all teams and CEO, presenting and responding to findings with an analytical approach
• Allocated a position in research for new project ‘Web Redesign’ I attended seminars on content writing and SEO, note taking and editing research to specifically target areas of the website needing improved

December/January -APril 2018/19, 2019/20, 2021/22 

skischule sunny, ski instructor 

• Instructed skiing to children and adults via private tuition or group lessons over a 6-day period
• Adapted to changes within the ski school, altering lesson plans in accordance to client’s skill level, age, ability and spoken language, setting challenging but achievable goals (made special adjustments for those with disabilities)
• Spoke almost exclusively German with colleagues, managers and clients, reverting back to English or some Dutch for occasional lessons
• Trusted to manage new employees in the early years section of the ski school (ages 3-6 years) This involved leading example lessons, and working with individuals to ensure they provided quality care and tuition to the company’s standards  
• Assigned to teach refugees from Ukraine on a weekly basis to provide a fun experience and help the adjustment of moving to an alpine village, this required learning key words in Ukrainian

05/2020-03/2021 

NHS TEST AND TRACE, Clinical case worker 

• Provided public health advice to citizens isolating due to Covid 19
• Utilised NHS specific database, accessing personal files to update confidential information 
• Signposted those in need toward financial help (including grants and foodbanks), mental health helplines, grieving services and recommended appropriate services within their local area 
• Communicated with management when facing issues with individuals, using accurate notes from calls to escalate to further help i.e. medical staff, emergency lines, police or social services
• Frequently refreshed knowledge on government guidelines, news updates and health advice

10/2019-12/2019

Au pair, kassel, Germany 

• Developed the children’s English through immersive conversation, activities and educational tasks
• Planned children’s daily schedule and organised extracurricular activities, and supervised children throughout the day whilst maintaining good communication with parents and adjusting my schedule to fit the family’s needs 

07-2019-10/2019 

SPECSAVERs, clinical assistant 

• Performed pre and post vision tests operating intricate optical equipment 
• Arranged bookings for customers over the phone and in person keeping records up to date 
• Educated customers on contact lens application and care advising customers on products 

05/2016- Ongoing  

Hospitality roles (Festival, bar, café, hotel etc.) 

Most recent job role as a server in Montpeliers Edinburgh. Serving role in German speaking hotel.