Louise Fletcher

Passionate Senior Manager and International Training Specialist with 16+ years of success in educating, leading and developing diverse teams in the health and fitness industry. Proficient in collaborating closely with colleagues in the education sector and external agencies. Prepared to bring dynamic leadership and top-tier service skills to a specialised role.

I am an experienced training specialist, educator, and consultant with expertise across the security, education, and recruitment sectors. With a track record of success in both the UK and the Middle East, I excel in delivering high-impact training programs, managing cultural complexities, and ensuring service excellence.

Security Training Specialist
Currently, I work with TAG International and previously with Prometheus Security Group, delivering fitness-specific security training to Middle Eastern clients. I am skilled at working with interpreters and managing cultural considerations.

Bid Writer, Quality Assurance & Customer Service Coordinator
At Gilbert & Goode, I developed and evaluated bid proposals, ensured quality standards through audits, and enhanced customer satisfaction. I built strategic supplier relationships while driving additional revenue opportunities.

Business Administrator & Recruitment Consultant
In a temporary role with Concorde Recruitment, I successfully recruited top candidates and managed payroll. I am proficient in handling complex documentation and administrative tasks using Microsoft Office tools.

Curriculum Area Manager for Sport, Military, and Community Health
I managed educational programs and budgets of £800,000 at The Cornwall College Group. I achieved 100% learner retention and fostered partnerships with external stakeholders.

Lecturer in Sport
I taught and developed career-oriented programs for over eight years, achieving key performance targets and supporting curriculum development.

Training Consultant & Facility Manager
While working with Saudi Aramco, I delivered high-standard training and customer service programs, driving retention and satisfaction through effective client management.

My strengths lie in delivering high-quality training, managing complex operations, building strong relationships, and excelling in diverse, multicultural environments.

My education has provided a solid foundation in leadership, teaching, and sport-related fields, with a focus on continuous professional development and practical application in various contexts.

ILM Level 3 Leadership and Management Practice for the Construction and Built Environment Sector
Currently in progress.

Postgraduate Certificate in Education (DTTLS) Level 7
Cornwall College, 2011-2012.

BSc (Hons) Sports Performance & Coaching
University of Plymouth, 2010-2011.

FdSc Sport, Health & Fitness
University of Plymouth, 2008-2010.

Level 7 Diploma in Applied Sport & Exercise Nutrition
Guru Performance, 2015-2017.

Level 4 (Award) Internal Quality Assurance
Cornwall College, 2015-2016.

Level 3 (Award) Vocational Assessment
Cornwall College, 2012-2013.

Qualified Teacher Learning and Skills Status (QTLS)
Cornwall College, 2011-2012.

Level 2 Certificate in Principles of Team Leading
Cornwall College, 2023.

Introduction to Powerproject for Housebuilders
2024.