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About me:

Healthcare Assistant since November 2020 with more than 12 years of experience dealing with the public face to face, over the phone and working with patients at the Northampton General Hospital in the Nuclear Medicine department (PET-CT) and MRI department. 

Optical Assistant for Vision Express for four consecutive years, reaching gold level has an Optical Assistant and doing the course to be an Oakley lenses specialist

Able to take individual measurements like monocular PD, height, blank size, pantoscopic tilt, base curve, and vertex distance. Also, able to doublecheck progressive lenses using watermarks against a Progressive chart. 

Worked for NHS Recruiting Doctors for all the UK and worked for six consecutive years as a sales manager (from 2009 to 2012 - Manager of the Year) at the largest company of telecoms in Portugal (evaluated in 574 Million)

Able to speak:

  • Native Portuguese
  • Native French
  • English
  • Basic Spanish
  • Basic Italian

Experience

Alliance Medical November 2020 – Until Today

Healthcare Assistant at Northampton General Hospital with expertise in: 

  • PET-CT department
  • MRI department
  • Positioning patient into the scanners
  • Bookings
  • Insert all documentation into the system
  • Cleaning all surface to be a safe environment for patients and colleagues
  • Making the safe questionnaires at PET-CT and MRI department and observation (weight, height, vital signs)

COVID related - From March 2020 I was unemployed until November 2020 when I started working for Alliance Medical.

ID Medical February 2020 – March 2020 

Recruitment Consultant with expertise in:

  • Inbound calls
  • Outbound calls
  • KPIs
  • Compliance documents
  • Managing Doctors Full time and AdHoc shifts
AppleSeptember 2019 – November 2019 

Product Specialist with expertise in:

  • Customer Service
  • Sales (B2B and B2C)
  • 2nd Best Business Leads in store: November 2019
  • Complaints
  • KPI
Vision ExpressMarch 2016 – August 2019 

Optical Assistant with expertise in:

  • Dispensing all type of glasses 
  • Responsible of the Eye Heath Screen (one of the 20 biggest VE in the UK)
  • Always one of the 3 best Optical Assistants and the only gold level O.A. in store (Team with 20 O.A.)
  • Oakley Specialist
  • KPIs
  • Able to take individual measurements like monocular PD, height, blank size, pantoscopic tilt, base curve, and vertex distance
  • Able to doublecheck progressive lenses using watermarks against a Progressive chart. 
  • Responsible for Complaints

January 2015 – January 2016 - Career Break to study and move to England.

NOSJuly 2009 – December 2014

NOS is a company with 4 million clients in cell phone, 1.5 million home contact, and 1.1 million on the internet. It's a company evaluated in €574 Million).

Sales Manager / Salesman with expertise in:

  • Managing a team with 20 Salesman’s 
  • Checking salaries
  • Registering contracts
  • Dealing with documents
  • Motivating my team to sell more
  • Responsible for the recruitment of my team
  • Teaching my team how to sell
  • KPIs
  • Dealing with complaints (team and customers)

+++ 2010 to 2012 - Manager of the Year

++ TOP 10 Salesmen for five consecutive years (Company with an average of 1300 Salesman)

Education

Marketing - Bachelor’s (2004 – 2009) – “Escola Superior de Ciências Empresariais”

Microsoft Certification (November 2015) – Microsoft Specialist 

Digital Marketing – 2015 - Shaw Academy 

English Course – 2015 - Cambridge Academy 

5th Degree in Piano (1999 – 2000) - “Academia de Música e Belas Artes Luísa Tody”

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