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Mark Smith

Mark Smith

Customer service manager
Middlesbrough, Middlesbrough

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About Mark Smith:

Night time work required

Experience

In this job role I had various responsibilities from cash handling/banking to doing customer interactions to setting customers accounts up.

My day to day role involved dealing with  customers, solving any problems they may have, I helped customers open online accounts giving them access to different bonuses and offers.

I worked on my own and part of a team, I would open the shop and set it up for customers to have everything that was needed, checking stock levels and ordering more if needed, i also closed the shop majority of the time too ensuring all security checks were complete, ensuring the safe and the premises were secure. 
 

Education

College education, BTEC level 3

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