Marta R. De Castro

Cleanliness, good communication, costumer Service, problem solving and organization are my strongest skills.

I’ve been working for many years as hostess and this year started to work as supervisor in another hotel and now, I would like to join your team!

Please get in touch if you need more information,

Thank you,

Marta 

F&B Assistant/ Supervisor Hilton Olympia January 2023-July 2023

Key Responsabilities

            Checking tables, caddies and buffet

            Breakfast Closing (Reports)

            Deal with guests queries and complaints

            Full knowledge of Agilysys

            Answer calls

Admin Assistant March 2021-Part Time

Key Responsibilities

Creating, scheduling and posting content across Facebook and Instagram

Scanning and filling

Match bank transactions

Gift aid processing

Empty phone message box

Introduction to Xero Finance

Upload folders and rename files

Canva design training

Waldorf Hilton-Hostess May-August 2021

Key Responsibilities

Greeting customers and assign them a table

Daily use of Microsoft Word and Excel

Answer emails and calls about events and reservations.

Petty cash.

GCSE​

Lifeguard Certificate

Xero- Accounting Software- Payroll Certified, Advisor Certified  ​

Microsoft Office - Word, Excel, Powerpoint

Social Media - Instagram, Facebook, Tik tok, Twitter,etc

Content/Scheduling software - Canva

Mail Management – Gmail,Hotmail