May Hanlon

I am a dedicated professional in private healthcare with a strong focus on clinical operations and strategic management. Holding a Bachelor of Science in Biomedical Sciences, I have built my career on a solid foundation of operational excellence and innovative healthcare delivery. Throughout my experience, I have consistently achieved key performance indicators while fostering robust interdepartmental collaboration.

I am particularly passionate about harnessing digital transformation and AI-driven strategies to enhance patient care and drive significant growth in service delivery. My commitment to advancing innovative healthcare models and my dedication to excellence continue to fuel my professional journey in the healthcare sector 

• I am an experienced healthcare operations professional with a proven track record in clinical management and service delivery. Currently, I serve as a Divisional Institute Manager at Cleveland Clinic in London, where I lead and mentor both clinical and operational teams, focusing on improving patient care, streamlining financial controls, and establishing new service lines. Prior to this, I held the position of Deputy Institute Manager at Cleveland Clinic, where I oversaw daily operations, optimised cost control measures, and strengthened stakeholder relationships, all while ensuring that service quality and performance targets were consistently met. My earlier role as a Business Manager at OneWelbeck further developed my skills in strategic planning, financial forecasting, budgeting, and process improvement. In addition, my experience at St Bartholomew’s Hospital and The London Clinic provided me with a solid foundation in patient care and service delivery. With a Bachelor of Science in Biomedical Sciences, I have built my career on a strong commitment to clinical excellence, operational efficiency, and leadership within the healthcare sector
• I am a seasoned healthcare operations professional with extensive experience in clinical management and service delivery. In my current role as Divisional Institute Manager at Cleveland Clinic in London, I lead and mentor both clinical and operational teams, focusing on improving patient care, streamlining financial controls, and establishing new service lines. Previously, as Deputy Institute Manager at Cleveland Clinic, I oversaw daily operations, optimised cost control measures, and built strong relationships with key stakeholders, consistently meeting service quality and performance targets.
• Earlier in my career, I worked as a Business Manager at OneWelbeck, where I further developed my skills in strategic planning, financial forecasting, budgeting, and process improvement. Additionally, my roles at St Bartholomew’s Hospital and The London Clinic provided me with a solid foundation in patient care and service delivery.
• I hold a Bachelor of Science in Biomedical Sciences and remain committed to clinical excellence, operational efficiency, and leadership within the healthcare sector.

Bachelors in Biomedical Sciences