About Miray Sidhom:
I am a versatile individual with a broad range of employment experience in cultural centres, administrative roles and customer services. I am a fast learner and enjoy taking on challenging tasks in new environments. I would describe myself as a friendly, creative person who can communicate confidently with a diverse range of people face-to-face, in writing or over the phone. I am flexible and can organise myself to complete the workload efficiently and effectively. I am determined and inquisitive, constantly striving to expand my knowledge and abilities.
Experience
POPHAM HAIRDRESSING | Temporary Receptionist | November-December 2021 and May-June 2022
- Managing client bookings using Phorest, ensuring the diary allows for maximum efficiency.
- Responding to client queries in person, over the phone and through emails.
- Welcoming clients to the salon, ensuring the reception area is well stocked and presented.
- Supporting the stylists as needed.
- Acting as a first point of contact between the business, stylists and clients
DELOITTE | Temporary Receptionist | April – November 2018
- Receptionist cover for Deloitte in their Manchester, Liverpool and Leeds branches.
- Welcoming clients, directing them to their meetings, ensuring the meeting rooms were tidy and well-stocked.
- Booking and managing meetings on the online system, allocating parking and ordering refreshments as necessary.
- Operating the switchboard, setting up conference calls and providing a first point of contact for the business.
- THE LOWRY | Box-office Sales Agent | May 2016 – December 2017
- Representing multiple ATG and Quay Tickets theatres over the phone
- Providing information on shows, facilities, seating plans and ticket prices
- Organising group reservations, processing exchanges, and assisting customers with access requirements.
- Using multiple ticketing systems interchangeably and to a high standard, including Spektrix, Audience View, Enta and Patron Base.
Education
- 2020-2021: Royal Central School of Speech and Drama, Advanced Theatre Practice (MA): Distinction
- 2012-2015: Manchester Metropolitan University, Contemporary Theatre and Performance (BA): First-Class Honours.
- 2008-2010: Harrogate Grammar School, A Level: Philosophy and Ethics (B), Sociology (B), Theatre Studies (B) English Language and Literature AS (B).
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