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Miray Sidhom

Miray Sidhom

Receptionist, Administration & Customer Services
Oxford, Oxford District, Oxfordshire

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About Miray Sidhom:

I am a versatile individual with a broad range of employment experience in cultural centres, administrative roles and customer services. I am a fast learner and enjoy taking on challenging tasks in new environments. I would describe myself as a friendly, creative person who can communicate confidently with a diverse range of people face-to-face, in writing or over the phone. I am flexible and can organise myself to complete the workload efficiently and effectively. I am determined and inquisitive, constantly striving to expand my knowledge and abilities. 

Experience

POPHAM HAIRDRESSING | Temporary Receptionist | November-December 2021 and May-June 2022

  • Managing client bookings using Phorest, ensuring the diary allows for maximum efficiency.
  • Responding to client queries in person, over the phone and through emails.
  • Welcoming clients to the salon, ensuring the reception area is well stocked and presented.
  • Supporting the stylists as needed.
  • Acting as a first point of contact between the business, stylists and clients

 

DELOITTE | Temporary Receptionist | April – November 2018

  • Receptionist cover for Deloitte in their Manchester, Liverpool and Leeds branches. 
  • Welcoming clients, directing them to their meetings, ensuring the meeting rooms were tidy and well-stocked. 
  • Booking and managing meetings on the online system, allocating parking and ordering refreshments as necessary. 
  • Operating the switchboard, setting up conference calls and providing a first point of contact for the business.

 

  • THE LOWRY | Box-office Sales Agent | May 2016 – December 2017
  • Representing multiple ATG and Quay Tickets theatres over the phone
  • Providing information on shows, facilities, seating plans and ticket prices
  • Organising group reservations, processing exchanges, and assisting customers with access requirements.
  • Using multiple ticketing systems interchangeably and to a high standard, including Spektrix, Audience View, Enta and Patron Base.

Education

  • 2020-2021: Royal Central School of Speech and Drama, Advanced Theatre Practice (MA): Distinction
  • 2012-2015: Manchester Metropolitan University, Contemporary Theatre and Performance (BA): First-Class Honours.
  • 2008-2010: Harrogate Grammar School, A Level: Philosophy and Ethics (B), Sociology (B), Theatre Studies (B) English Language and Literature AS (B).

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