mohammed maqsood ahmed

Reliable and enthusiastic with experience in reception and customer service areas. Skilled customer engagement, problem solving, and various software operations. Known for remaining poised and calm in busy environments. Results-driven with solid administrative and financial management skills

Receptionist/Night Manager 

Norflok Inn Paddington : Dec 2023 to Mar 2024

Receptionist/Manager

Diamond Hotel Eastbourne Feb 2022 to June 2023

Pearls and Pebbles Eastbourne May 2020 to November 2022

SO Eastbourne Hotel June 2015 to May 2022

Greet all guests and assist them with check-in and check-out

Maintain a positive attitude and friendly demeanor

Respond to all guest questions and requests

Answer and forward phone calls

Take booking on phone and create booking

Manage guest booing and reservation

Help reservation team and maintain hotel reservation

Make list if any Issue & report

SO Paddington (SO Apartments)

Receptionist Night September 2010 to Nov 2014

Night Auditing

Greet all guests and assist them with check-in and check-out

Answer and forward phone calls

Take booking on phone and create booking

EDUCATIONAL-QUALIFICATION (U.K)

Post-graduate Diploma: Business Management &Post-graduate Diploma in Health Care

EDUCATIONAL-QUALIFICATION :( INDIA)

Bachelor of Commerce in Computers