mohammed maqsood ahmed
Tourism / Travel / Hospitality
About mohammed maqsood ahmed:
Reliable and enthusiastic with experience in reception and customer service areas. Skilled customer engagement, problem solving, and various software operations. Known for remaining poised and calm in busy environments. Results-driven with solid administrative and financial management skills
Experience
Receptionist/Night Manager
Norflok Inn Paddington : Dec 2023 to Mar 2024
Receptionist/Manager
Diamond Hotel Eastbourne Feb 2022 to June 2023
Pearls and Pebbles Eastbourne May 2020 to November 2022
SO Eastbourne Hotel June 2015 to May 2022
Greet all guests and assist them with check-in and check-out
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Answer and forward phone calls
Take booking on phone and create booking
Manage guest booing and reservation
Help reservation team and maintain hotel reservation
Make list if any Issue & report
SO Paddington (SO Apartments)
Receptionist Night September 2010 to Nov 2014
Night Auditing
Greet all guests and assist them with check-in and check-out
Answer and forward phone calls
Take booking on phone and create booking
Education
EDUCATIONAL-QUALIFICATION (U.K)
Post-graduate Diploma: Business Management &Post-graduate Diploma in Health Care
EDUCATIONAL-QUALIFICATION :( INDIA)
Bachelor of Commerce in Computers
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