Monica Salvioni Reeder

I have started my career as enthusiastic bilingual personal assistant with altogether 34 years’ solid experience in various administration/managerial positions with excellent administration, coordination and liaison skills. With excellent communication skills, I communicate in a clear, professional and articulate manner, Able to multitask and work under pressure, I am punctual and organized with attention to details. Capable of working well with staff from all levels, I do enjoy working as part of a team. I am also very comfortable working individually. I am focused, determined, driven, confident and able to meet deadlines. Discreet, when dealing with sensitive or confidential information. Possess good work ethics. I am ambitious, keen to maximise on my potential and ready to take on a new challenge. I love interacting with the public and give my best communicating with people. Great writing, speaking, listening, organizing, prioritizing, social and people skills. I do not panic under pressure. As a Will Writer, I have learnt to be compassionate and understanding. My skills are fully transferrable to any administration position and I would be delighted to offer them to my next employer as I am convinced that it would benefit from my social, communication, empathy and organization, all learnt throughout my long career. 

I have taken 5 months to think about what I wanted to do with my career and I have decided that I wanted to move to something completely different strong of the experience I have.

May 2022 to September 2022: ROPER JAMES SOLICITORS

Position: Wills & Probate Paralegal

Meeting clients for appointments to give estate planning advice and to take Wills and Lasting Powers of Attorney instructions; Wills and LPAs drafting. Answering queries on the phone. Attending Wills and LPAs’ attestations. Land Registry searches.

Reasons for leaving: Career change.

August 2016 to May 2022: SOUTH WEST ASSET PROTECTION (PLYMOUTH) Ltd – SOUTH WEST ASSET PROTECTION (EXETER) Ltd. – SOUTH WEST ASSET PROTECTION (TAUNTON) Ltd.

Position: Will Writer -  Legal Services & Estate Planning Practitioner – Deputy Managing Director   

RICHARDSONS LEGAL SERVICES was restructured in August 2016 and in January 2017 I was sent on a course at the College of Will Writers in Lincoln to become a Will Writer and Estate Planning Practitioner. I have taken my exam in February 2017 and I became a member of the Society of Will Writers. This allowed me to see clients for Wills and Lasting Powers of Attorney. Since then, I am able to draft Wills and Lasting Powers of Attorney as well as giving clients advise on Estate Planning.

In March 2017 I was appointed as Operations and Client Services Director. I have since run the organization of the office as well as managing the sales. At the end of 2017, my Managing Director and Senior Practitioner David Richardson trained me and allowed me to see clients who were seeking to create a Home Protection Trust. I have been giving advice on Trusts ever since and I have checked all the documents produced by our inhouse lawyer.

I have been writing editorials about legal matters on local magazines for the last 3 years. I have also organized advertising for the company on a monthly basis.

As the Senior Practitioner in the office, I am the reference point for any queries and any in depth information.

The Company has opened offices in Bristol, Exmouth, Exeter, and now Taunton where I have seen clients.

I organize clinics and seminars.

I am now an experienced Operations and Sales Director, and Will Writer, seeking new experiences.

I am exceedingly professional dealing with clients both personally and by phone and I am proud to say that they have shown their appreciation for the service I have given them in our surveys.

I have run a small team of people and am proud to say that the relationship we have is one of a great team.

David Richardson has since created various companies and I have been appointed automatically as a Director for all of them.

Reasons for leaving: employer lost mental capacity and is now in a care home.

February 2014 to August 2016   RICHARDSONS LEGAL SERVICES - Plymouth

 Position: Operations Manager & Personal Assistant to Managing Director :

Answering to telephone enquiries relevant to Wills, Lasting Powers of Attorney, Home Protection Trust, Funeral Plan, and processing them by writing them into an Enquiry Spreadsheet, preparing and signing the letters, as well as following them up by phone;

Choosing the right funeral plan for clients and preparing the quote;

Processing all orders for Wills, Lasting Powers of Attorney and Home Protection Trusts;

Photographs certifications;

Liaising with barrister regarding HPTs;

Checking the spelling in Wills as well as towards the instructions, sending drafts out, following them up, preparing the Wills for signature, attending the attestation, and doing the procedure to put the Wills into storage;

LPA drafting, checking, preparing for signature, attending attestation, sending documents out to the Office of the Public Guardian, and processing the LPAs once they are back from the Office of the Public Guardian, preparing validated copies if necessary;

Attending signature of Home Protection Trust, and processing them after signature, sending them to the o and to the clients, and subsequently processing the registration;

Dealing with all queries regarding all of the above cases, if necessary;

Managing 3 different diaries, with appointments and schedules;

Organising schedules for seminars, booking venues, organising refreshments if necessary;

Booking space, choosing, sending out adverts on a monthly basis, and subsequent follow ups, liaising with magazines, papers and radio;

Managing staff, managing rotas, and work load;

Preparing wages and bonuses to be sent to accountant;

Liaising with solicitors for probate, and meeting with clients who require probate;

Proof reading of ads and Wills

Reason for leaving: RLS was restructured and I was transferred to the above company.

September 2009-April 2013                 STUDIO NOTAIO MARCO MARVASO, Viareggio (Italy)

 Senior Secretary job involving:

Collecting and processing all relevant documents needed to write all types of contracts, interacting with Estate Agencies, surveyors, architects, lawyers, clients;

Writing most contracts (home purchases, mortgages, company related contracts), sometimes even at a very short notice, for the Public Notary to eventually integrate or modify before reading them to the client;

Interacting with clients and professionals both on their arrival to the office and by telephone and e-mail;

Typing.

Reasons for leaving: relocating to the UK.

October 1997-May 2009             STUDIO NOTAIO DANIELLA CANALE PAROLA, Viareggio (Italy)

Office Manager – Legal PA job involving:

Responsible for choosing, buying and managing all computer equipment;

Responsible for organising the Public Notary working schedule and appointments;

Responsible for all deadlines and for writing, preparing and forwarding all documents to the relevant public offices both via the Internet and via post;

Responsible for enquiries in the Land Registry and in the Agenzia del Territorio which contains all documents related to home property and mortgages;

Responsible for writing most contracts (home purchases, mortgages, company related contracts), for the Public Notary to eventually integrate or modify before reading them to the client; 

Typing.

Reasons for leaving: Public Notary’s death in May 2009.

August 1996 - October 1997                DIABETOLOGIA – JOURNAL OF THE EUROPEAN ASSOCIATION FOR THE STUDY OF DIABETES – Pisa (Italy)

(Bilingual Position) Assitant in Editorial Office job involving:

Handling the correspondence for the referee process;

Contacting scientific advisors world-wide and sending them manuscripts for review;

All the above in writing and orally both in Italian and English.

Reasons for leaving: relocation of the journal to Vienna (Austria).

January 1996 – August 1996               SYNTHEMA s.r.l. – Pisa (Italy) (Bilingual Position)

Translations of computer software handbooks.

Reasons for leaving: career progression.

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August 1994 – January 1996               SOCIETA’ ITALIANA BREVETTI Florence (Italy)

(Bilingual Position) Secretary job involving:

Preparing all necessary documents and drawing to file patents and trademarks;

Handling the correspondence for the companies and the owners of patents and trademarks;

Electronic dictation;

Handling deadlines for the renewal of patents and trademarks;

Relating to clients by phone and in writing;

All the above in writing and orally both in Italian and English.

Reason for leaving: temp contract.

July 1991 – August 1993            NEW HOLLAND LTD. – London (England)

Reception job involving the use of Italian, English, and both on the phone and with guests coming from all over the world working for all companies related to FIAT and FORD;

Handling correspondence. 

Reasons for leaving: relocation to Italy.

October 1988 – July 1991          THE MAJESTIC HOTEL – London (England)

Reservation Manager job involving:

Managing all reservations;

Contacting and dealing with travel agents;

Handling all correspondence related to reservations;

Interaction with the front office and all the other hotel department;

Administration related to monthly credit card statements to be sent to each company.

Reasons for leaving: career progression.

2017                       College of Will Writers: course and exam to become a Will Writer and Estate Planning Practitioner and to become a member of the Society of Will Writers

1996                       Cambridge English Proficiency Diploma with the BRITISH INSTITUTE – (Florence) Italy;

1995                       REC   Diploma for Hotel and Restaurant Managing – Pisa (Italy);

1985-1988              SCUOLA INTERPRETI E TRADUTTORI – Florence (Italy).Degree in                                   English and French