Monika Nowak

I am a friendly, motivated and well organised Customer Assistant at Czas Tattoo with passion of business, healthy living and education of children and young people. I am qualify teacher with experience of teaching children in early years of their education. 

I am ambitious, fast learning person who like challenges. I am always try to do my best to complete the task and pay attention to details. I am able to work independently as well as a part of a team.

Thanks to my experience from previous workplaces, I am familiar with the Microsoft office, I can prioritize tasks, fill out and organize documents related to quality control. Thanks to everyday contact with clients, I am understanding, patient and also perfectly understand the needs and expectations of clients from a various backgrounds.

2003 Apprenticeship in Public Nursery nr 9 in Torun,Poland. 

Duties: to plan and carry out programme of care for children under supervision (washing, changing, feeding), plan and implemented a learning through play program in accordance with the current curriculum of early learning

2003 – 2005 Apprenticeship in Public Primary School nr 11 in Torun, Poland

Duties: assisting the teacher in his duties, planning implement learning activities working in small groups (under supervision), preparing learning sources, support to assist in pupil supervision, support children at lunch time ensuring behaviour is consistent with schools expectations, checking children homework, report of pupils progress 

2005 – 2007 Cleaning domestic properties 

Duties: dusting, vacuuming, moping and waxing floors, sanitising bathroom cleaning kitchens and windows, folding laundry, making beds, empty bins.

2005 – 2007 Sale Assistant in W.T.N. Bydgoszcz Sp.z.o.o

Duties: Presentation and sale of luxury massage chairs, inform the client of different form or purchase, filling and signing all documents of purchase and warranty. After purchase delivery,set up and presentation in clients home.

2007 – 2008 Warehouse operative (dispatch department) in TNT, Lutterworth

Duties: sorting and despatching orders

2008 – 2012 QC operator in Tech Data, Lutterworth 

Duties: checking quality on the end of line production, checking software of mobile phones, information regarding mobile number, serial number and IMEI; responding for emails, telephones, putting data in the system, sending reports to supervisor and manager, taking part in meetings, sharing ideas regarding how to organize work on the lines and how to improve quality of work

2023 Whistl, team leader

Duties: coordinating team of 23 people with sorting mails for Royal Mail as well as Jersey Post; , creating and closing allotments, creating and closing despatches

2012 – present Customer Assistant in Czas Tattoo, Leicester

Duties: advising clients and make appointments for for them, stock check, orders, getting in touch with subcontractors, book keeping

1998 – 2002 General Secondary School nr IX in Torun, Poland

2002 – 2005 Early Learning Education; Bachelor studies at Nicolaus Copernicus University in Torun, Poland

2005 – 2007 Complementary Master's Studies at Nicolaus Copernicus University in Torun, Poland