Musab Osman

Musab Mohamed

I am writing to express my interest in any available positions within your organisation. With a strong background in hospitality, customer service, and team leadership, I bring over a decade of diverse work experience and a solid reputation as a hardworking, reliable, and adaptable employee.

Most recently, I worked as a Restaurant Manager at Babylon Grill Café, where I was responsible for staff recruitment and training, financial oversight, and ensuring a high standard of customer service. Prior to this, I held the position of Head Chef, where I led menu development and kitchen operations, consistently maintaining food safety standards and team performance.

I have also gained valuable administrative and customer support skills through earlier roles, including as a Parcel Admin at TNT Express and a Travel Agent, where I handled bookings, documentation, and client relations. My career began in hospitality as a Hotel Receptionist, a role that taught me the importance of communication, attention to detail, and the power of a warm welcome.

I am currently pursuing a degree in Business Tourism Management at Canterbury Christ Church University, building on my previous studies in Travel & Tourism and Hotel Management. My academic background supports my practical experience and reinforces my ambition to grow within the industry.

I take pride in being approachable, flexible, and committed to doing my best in any role. I’m confident that I would be a valuable asset to your team, bringing a strong work ethic, team spirit, and a genuine passion for delivering great service.

Thank you for considering my application. I would welcome the opportunity to discuss how I can contribute to your team and am available for interview at your convenience.

Professional Summary

Experienced hospitality and customer service professional with over a decade of experience across restaurant management, hotel reception, travel consultancy, and logistics administration. Proven track record in leading teams, delivering excellent customer experiences, and managing day-to-day operations efficiently. Skilled in staff training, menu development, financial oversight, and compliance with health and safety standards. Currently pursuing a degree in Business Tourism Management to further strengthen industry expertise. Adaptable, dependable, and committed to continuous growth.

Education Summary

Currently studying Business Tourism Management at Canterbury Christ Church University (2021–2025), building on a strong foundation in hospitality and tourism. Previously earned a Diploma in Travel & Tourism from The City of Liverpool College (2019–2022) and a Bachelor’s degree in Tourism & Hotel Management from Sudan International University (2009–2013). Completed secondary education at Altaseal High School, Sudan (2006–2008).