Odette Norman

Burnley, Burnley District, Lancashire

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engineering Freelancer

About me:

A conscientious,versatile chef with extensive experience in planning,production and delivery of all  things Food.

Key Skills

  • Passion for Food and Cooking
  • Highly qualified in Catering and Teaching fields
  • Proficient practical skills and creative outlook
  • Excellent communication skills, both written and verbal
  • Strong man-management ethos and ability to empower others
  • Extensive knowledge of Catering Operations as regards to Menu Planning, Food Safety, Health & Safety, Allergens, Budgets and Sales Analysis
  • Flexible approach

Education:

Highly qualified in Catering and Teaching with B.A. Degree in Hospitality Management and QTS at Secondary and Further Education level.

Up to date Level 3 in Food Safety

Experience:

Senior Catering Technician, Rochdale Council, Hop wood Hall College, Rochdale

(August 2020-Present)

Achievements and responsibilities:

  • Devising and putting in place an appropriate and adaptive Catering Service due to Covid restrictions
  • Updating office management systems for ordering, stock control, purchases, hospitality, class requisitions, sales and cost analysis, training and promoting the Catering Offer through internal college platforms
  • Sourcing top quality ingredients, effecting timely deliveries, organizing Chef Lecturers class requisitions and re-purposing /labeling class goods for re-sale
  • Managing a team of 7 encouraging a more flexible, cohesive style
  • Being mindful and respectful of all college staff, students and external visitors
  • Devising a new Bistro menu with appropriate allergen information, resulting in a more inclusive service
  • Helped provide a safer workplace by introducing a new due diligence format

School Catering/Chef Manager, Rochdale Council, St Anne’s Academy, Middleton

(September 2017 – July 2020)

Achievements and responsibilities:

  • Implemented a change in style of service, reducing costs and waiting times
  • Re-organised the staffing structure and up-skilled the team to be more flexible in their job roles resolving conflicts within the team
  • Devised and implemented a new monthly menu cycle with appropriate allergen information, resulting in a more inclusive service
  • Helped provide a safer workplace by introducing a new due diligence format
  • Setting up office management systems for ordering, cost charges, production, sales analysis, training and promoting the Catering Offer through internal and external sources

Catering/Chef Manager, Dine Contract Catering, Gargrave, Skipton

(June 2015 – August, 2017)

Achievements and responsibilities:

  • Managing a catering service with a diverse customer base within the remit of a national catering company
  • Upskilling the team and encouraging team members to pursue relevant qualifications
  • Devised and implemented a new corporate hospitality service
  • Revised the Catering Offer and introduced healthy eating options

Pastry Chef, Keelham Farm Shop, Skipton

(June 2014 – June,2015)

Achievements and responsibilities:

  • : Re-entering the world of high production quality catering in a new state of the art building
  • Liaising with Executive Chef in the planning, preparation and production of high end desserts


Chef Lecturer and Food Technology Teacher, Middlesex and West Yorkshire

(September 2003 – May 2014)

Achievements and responsibilities:

  • Developing students’ abilities through cooking skill, teamwork and overcoming educational barriers
  • Setting up a successful and insightful Industry Day Programme
  • Helping local businesses organise Food Safety Training
  • Delivering an essential life skill to young people re-in forcing a ‘can do’ attitude and the importance of a healthy lifestyle

Mobile Chef Manager, Head Chef, Unit Manager, Chef, London and Hong Kong

(July 1990 – September 2003)

Achievements and responsibilities:

  • Working with Food Development Manager to deliver company staff training workshops and client demos.
  • Setting up new company units and recruiting /training staff to work successfully
  • Attending client meeting discussing individual budget targets, adaptations and innovations to the service
  • Constantly evolving practical ,team and management skills

What kind of projects is Odette Norman looking for?

I am keen to get back to cooking professionally full time.

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