
Oliver Scanlon
Tourism / Travel / Hospitality
Services offered
As a dedicated professional and passionate individual, I bring a unique blend of skills and experiences to enhance both guest experiences and my colleagues within any task given to me. With a solid background in customer service, I pride myself on creating a welcoming and memorable environment that prioritises satisfaction. With a background in art and my experience with hospitality complementing each other to infuse a unique way of working that prioritises out-of-the box thinking that creates a captivating functionality. I am well versed in team collaboration and adapting to my environment to excel in any given task. As well as priding myself on having a positive attitude throughout all.
Experience
Bartender – Walkabout While working for a nightclub, it offered a variety of learning opportunities, honing my skills as a bartender and training me in cocktails, as well as managing a high-stress environment without compromising the quality of customer service. Excelling at this, I was shortly put in charge of running my own individual bar, maintaining drink standards as well as cleanliness.
Bar manager- Coach and horses Becoming a manager at an independently run business detailed my skills in understanding the operational needs of such a pub. My additional tasks as a key holder would include stock ordering and line cleaning for the cellar as well as publishing and arranging events such as open mics and quiz nights. Priding myself on the self-trained team of bartenders, I managed to create a welcoming experience for guests, boosting revenue altogether.
Retail assistant- Primark During my time at Primark I provided excellent customer service by assisting shoppers, answering queries, and ensuring a positive shopping experience. Being trained on operating cash registers efficiently and accurately, handling transactions and managing returns. As well as restocking shelves, I organized displays and maintained store cleanliness to meet health and safety standards.
Barista- Working for a small independent coffee company, I excelled in my skills to create high-quality coffees and beverages for all customers. As well as maintaining the health and safety standard of cleanliness, it also produces a warm and vibrant environment for customers creating coffee art
Education
I have passed seven GCSE's including, math's , English and science as well as completing all A levels such as Fine art, textiles as well as preforming arts. Furthermore going into higher education in completing a 2:1 in Bachelors Fine art at the university of Reading.
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