Omowunmi Patunola-ajayi

A hands-on digital Business Analyst with 3 years of working experience delivering IT digital transformation website projects within the Media and Charity (Mobile Apps). sectors.

Experience in delivering improved Business processes, 3rd party integration solutions (Salesforce), with full engagement from end-to-end project lifecycle (PLC), and SDLC. 

Experience delivering projects within Agile (Scrum) environments with a track record of working well within a team (Developers, Project Managers, other BAs, and Test Analysts) as well as working alone with little or no supervision.

Demonstrated ability to be receptive to challenges and is always keen to undertake the right steps to deliver maximum results in any given task.

A versatile self-starter, highly effective communicator with C-level stakeholders, excellent stakeholder management/ engagement, with a proven track record in working with cross-functional teams.

Company: Platinum M3dia London (Consultancy).  Jan 2022 – Till Date

Job Title: Digital IT Business Analyst

Project Summary: To update Salesforce CRM on the contact page of the business website by adding additional data fields to capture customers’ data. The project was delivered within an Agile environment.

Project Tools:  JIRA, Confluence, Lucid Chart, MS Office Suite (Word, PowerPoint, and Excel).

General Responsibilities on all projects:

• Responsible for producing the following Artefact: Scope of Work (SoW) to avoid scope creep, various end-to-end process flow diagrams, User Stories, and Acceptance Criteria update the website.
• Worked alongside the Product Owner to update the Product Backlog.
• Carried out stakeholder management and stakeholder engagement to know the best ways to work with all identified stakeholders.
• Responsible for booking all requirement gathering meetings with stakeholders and having follow-up calls to ensure the day/ time scheduled for each requirement workshop are accepted.
• Responsible for facilitating all requirement-gathering sessions to elicit and document User Stories/ Acceptance criteria from key stakeholders to update the contact page.
• Attended all daily stand-ups, retrospectives, and Show & Tells.
• Worked closely with the developers by facilitating all walkthrough sessions to ensure all documented User stories were understood to know the estimated effort to build/ code each feature for the home/ contact pages of the website 
• Participated in all Testing triage calls with the test analysts to size up stories and clarification of User Stories when required.
• Utilised Lucid Chart to produce the end-to-end customer journey how a user will fill the newly updated contact form on the contact page.  

Company: MOF Charity Organization UK              Jan 2020 – Nov 2021

Job Title: Junior Business Analyst

Project Summary: The project was initiated to create a new digital platform for the charity organization. The project was delivered within a Waterfall environment.

Project Tools:  MS Office Suite (Word, PowerPoint, and Excel).

General Responsibilities on all projects:

• Working alongside the senior business analyst to produce the following artefact: the Statement of Work (SoW), various end-to-end process flow diagrams, and the business requirement document BRD.
• After the senior business analyst carried out the initial introductions between myself and all key stakeholders, I was responsible for the continued stakeholder engagement to know the best ways to continually work with all identified stakeholders.
• Responsible for booking all requirement gathering meetings with stakeholders and having follow-up calls to ensure the day/ time scheduled for each requirement session was accepted/ convenient.
• Worked alongside the senior business analyst to ensure all facilitated requirement-gathering sessions to elicit and document all requirements (functional/ non-functional) from key stakeholders were conducted appropriately.
• Attended review sessions with the senior business analyst to ensure the documented requirements were in accordance with the set-out governance.
• Utilised MS Visio tool to create various requested process flow diagrams depicting end-end customer journeys such as the As-Is/ To Bejourneys of how users search the catalogue for products prior to making payments at the till and then proceeding to pick up the products paid for.

OTHER NON IT JOB ROLES

Company: Digital Infotech                                                Aug 2012 – Aug 2019

Job Title: Admin Officer

MSc Project Management  Northumbria University, Newcastle.