Paul Robson

A proactive and enthusiastic individual with excellent communication and presentation skills gained from extensive experience in training, external relations and project management. Experienced project manager and team leader with a passion for customer service an innovative approach, a desire to do things differently and get the job done. A relationship builder, with a proven track record in stakeholder management both internally and externally, able to bring together those required to achieve desired outcomes.

2023 (Jan) to present on loan until August 2023

Communications Manager - BEIS-Non-Domestic Fuel Payments

Lead the communications team to develop innovative communication methods.

Build strong external stakeholder relationships and influence collaboration.

Manage conflicting priorities in under an ever-changingproject environment.

Provide ministerial project overviews and respond to ministerial questions.

2022 (July) to Jan 2023 on loan

Safeguarding Manager - DLUHC-Homes for Ukraine

Empower my team of safeguarding officers (SEO) to deliver a quality service to all stakeholders.

Build strong stakeholder relationships at all levels.

Identify trends and ensure policy is updated to reflect.

Other diverse duties in a fast-paced project environmentdelivering results under ever changing priorities, responding to ministerial changes.

2021 to 2022 (June)  

Local Authority Delivery Manager - HM Land Registry

Develop a partnership/stakeholder strategy for each Local Authority.

Manage the end-to-end project delivery process and resource within team.

Ensure timely delivery of project milestones.

Deliver training on FED to project team using TEAM and F2F presentations.

2019 to 2021

Project Manager - Department for Work and Pensions

Deliver on objectives set by central government on ad-hoc projects.

Mainly working on the post covid response “kickstart” projectwhere I set up systems and developed processes to deliverresults in ever changing fast paced environment.

Deliver management training including the Future Leaders Programme, mental health advocate.

2009 to 20219

External Relations Manager - Department for Work and Pensions

Be the “face of DWP” to external stakeholders including;Local Authorities, Police, Other Gov. Depts. MPs Constituency Offices, Employers and Voluntary Sector among others.  

Developing strategic partnerships and embedding joint working to support DWP customers into employment, manage on-going relationships, address local issues, escalate issues affecting policy. Champion the cause of disadvantaged groups such as Refugees, Ex-offenders and Homeless to ensure parity of the DWP offer.

Deliver management training including the Future Leaders Programme, mental health advocate.

2005 to 2009

TRAINING MANAGER - HM Land Registry

Developed training strategies for the introduction of new legislation and initiatives, using TNAs, workforce planning and stakeholder input. Deliver training to both internal and external audiences.

Harassment Adviser providing practical help and support to colleagues on bullying and harassment and a mediation service (trained mediator).

2001 to 2002

COLLEGE OF LAW (distance learning via University of York)

Certificate in Land Registration Level 1 (equivalent 2 A Levels)

1983​to 1985

PETERLEE COLLEGE

BTEC National Diploma in Business and Finance

1978 to 1983

WELLFIELD GRAMMAR SCHOOL

GCE - Five subjects including Maths and English

CSE - One subject

Voluntary Work 2000 to 2012

Samaritans helpline worker providing emotional support to callers, a member of Hartlepool Samaritans Management and Training Team and Press Officer.