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Praveen Anandha Kumar

Praveen Anandha Kumar

Customer Care Assistant

Customer Service / Support

Belfast, Belfast

Social


About Praveen Anandha Kumar:

Provide exceptional customer service, addressing

inquiries and concerns with a positive and helpful

attitude.

Maintain a clean and organized work area, including

dining to ensure a welcoming environment.

Collaborate with team members to ensure smooth

operations and contribute to a positive work culture.

Handle and resolve customer complaints promptly

and professionally, seeking assistance from

supervisors when necessary.

Adhere to food safety standards, ensuring the proper

handling and storage of food products.

Stay informed about menu items, promotions, and

special offers to assist customers in making informed

decisions.

Experience

Results-driven professional with 2.5 years of experience in Marketingand 1 year in Customer

Care, bringing a unique blend of strategic thinking, team leadership, and customer-centricity

to the table. Proven track record of managing and inspiring teams to achieve their goals and

surpass performance expectations. I am eager to find Full-time work opportunities.

Education

hold a Master’s Degree in UX Design from Ulster University, where I am expected to graduate in 2024. Prior to that, I earned a Master of Business Administration (MBA) from Anna University in 2021, with a focus on Marketing Management, Consumer Behavior, and Strategic Management. This educational background has equipped me with a strong foundation in both user experience principles and business strategies, enhancing my ability to create effective marketing campaigns and optimize customer interactions.

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