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Burgess Hill
Rachel Trumble

Rachel Trumble

Senior Project Manager - Revenue Operations

Administrative

Burgess Hill, Mid Sussex District, West Sussex

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About Rachel Trumble:

I’m a relationship‑driven and highly organised professional with strong experience across service delivery, operations, partnership support and project coordination. I thrive in roles that combine people‑focused communication with clear structure, accuracy and dependable execution.

With a background supporting distributed teams, managing busy workloads and building trusted relationships, I bring a calm, solutions‑focused approach to challenges and enjoy creating order in fast‑moving environments. My counselling training (Level 2 completed, Level 3 in progress) further strengthens my ability to communicate with empathy, listen deeply and support others with clarity and respect.

I excel at coordinating processes, writing clear documentation, preparing reports, maintaining systems, and keeping activities running smoothly behind the scenes. I enjoy working in roles where I can contribute to meaningful work, improve experiences for colleagues and partners, and help organisations deliver high‑quality, people‑centred outcomes.

Experience

I have extensive experience across service delivery, operations, administration and project coordination, supporting multi‑stakeholder teams and managing busy workloads with accuracy, structure and professionalism. My background includes leading and supporting distributed teams, maintaining high‑quality workflows, preparing reports, coordinating meetings and actions, and delivering clear, confident communication to colleagues, partners and customers.

I have worked in roles that required strong relationship‑building, problem‑solving and the ability to prioritise effectively in fast‑moving environments. I’m skilled in CRM and Microsoft applications, data management, documentation, and process improvement. My counselling training strengthens my ability to communicate with empathy, handle sensitive situations, and support others calmly and respectfully.

Across every role, I bring organisation, reliability, strong people skills and a solutions‑focused approach, contributing positively to teams and ensuring smooth, well‑coordinated operations.

Education

I hold 11 GCSEs (A–C) and 3 A‑Levels (A–C), giving me a strong general academic foundation. I have completed my Level 2 Counselling Skills Certificate, which has strengthened my communication, active listening and person‑centred support abilities, and I am currently progressing to Level 3 Counselling Skills. I also hold a Lean Six Sigma Green Belt, providing me with solid skills in process improvement, problem‑solving, data analysis and workflow efficiency.

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