About Sabiha Koci:
I am really passionate about law fields and customer’s related job. I have been working in this sector last 3 years. I have worked in different companies related customer relationships management. I have studied about in my bachelor and masters degree about Law field. I have gathered knowledge how to build good customer relations in my job. The main reason. I am interested in getting this job is because I am interested to handle the complex projects which related to customer. I am also a vastly experienced individual with a diversified work experience which I have done in both part time and full-time capacity which is a testament to my drive and personal pursuit of excellence in the field of customer engagement. In my last job I have learned how to keep customer information safely to create an database which is called fact find. I have learned how to manage book keeping and create a alert for my office colleague about the up coming appointment. I am very confident to answer phone calls. I believe in team work with a better team every task can do very smoothly. Back in 2021 I have worked in a food company as a team member there I learned how to checks emails, issuing letters, dealing with customer queries. I planned very quickly to follow the situation as well as I can make well decisions to demonstrate my decision. I have worked as office manager where I keep my detector speech ready for the meeting. My skills will provide me to work in different situations. I believe working under any company will be easy if use the right knowledge in right moment. My education background is also quite robust as I have done bachelor’s of Law (LL,B) which has helped me develop a keen sense of Law and regulations . I have also completed my masters degree at gender conflict and human rights.which will help me to know more about uk laws , rules and regulations also about human rights with in-depth knowledge. I have work in some charities to help people as well i have got experiences from my university as well to guide and support students on there which has enhanced my professional development and planning which will allow me to serve your company with a diverse set of skills while working diligently to achieve projects.
I would pursue more knowledge, Through my vast work experience history, I have been able to obtain key skills such as astute leadership, customer engagement, mail management of both inbound and outbound categories, man management and supporting business functions such as office management. I hope that I will be considered for this job post as I am a hard-working individual who would serve the organisation to the best of my ability
Experience
Customers sales associate
Intelling LTD
March'2023 – present
Customers service Advisor
NatWest banking group
Nov'2022 - feb'2023
Global Ambassador
University of Ulster Feb’ 2022 - Oct' 2022
Customer Service Advisor
Bank of Ireland – HCL June 2022 - Oct' 2022
Crew Member Nov’ 2021 – June 2022
McDonalds’s Belfast
Apprentice lawyer at Judge court
Under Advocate Nazmul Haque Law chamber, Kushtia, Bangladesh Nov'2019 - May'2021
Education
Master’s at Gender conflict and human rights Sep’ 2021 – December 12 2022
Ulster University - Belfast
Bachelor of Laws (LLB) April’2013 to Nov’2017
Stamford University of Bangladesh, Bangladesh
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