Sahar Kheirati saadi

My name is Sahar, and I'm eager to share a bit about who I am and what drives me.

I have a strong passion for building a career in Human Resources. The dynamic nature of HR, where every day brings new challenges, excites me. I thrive on these challenges as they provide personal and professional growth opportunities.

What sets me apart is my enthusiasm for personal development. I'm committed to continuous improvement and believe that learning never ends. Being a quick learner allows me to grasp new concepts swiftly, and I enjoy expanding my knowledge. I'm not one to shy away from unfamiliar situations but instead, embrace them as chances to learn and evolve.

One of my standout traits is my ability to think outside the box. This skill has been invaluable in problem-solving and innovation. I relish finding creative solutions to complex problems, which is a quality I believe will serve me well in the field of HR.

While I am an international student in the UK, my studies allow me to work only 20 hours per week. However, this limitation does not diminish my eagerness to broaden my knowledge and experience in Human Resources. I am wholeheartedly open to the prospect of an internship to gain hands-on experience in this field.

Thank you for taking the time to get to know me a little better.

Assistant Manager (Feb 2019 - Nov 2021) Golden Stars Ltd, Shiraz

• Assist in managing the day-to-day operations of a small trading company, ensuring smooth workflow and efficient processes. 
• Responsible for communicating and negotiating with suppliers to secure favorable terms, prices, and delivery schedules. 
• Verify supplier accountability by conducting thorough supplier evaluations, monitoring performance, and addressing any issues or non-compliance. 
• Collaborate with the management team to develop and implement strategies for improving procurement processes, optimizing inventory levels, and maximizing profitability. 
• Maintain strong relationships with existing suppliers and actively seek new suppliers to expand the company's supplier network. 
• Assist in preparing reports, analyzing data, and making informed recommendations to senior management.

Customer Relationship Manager (Dec 2015 - Dec 2018) Taslim Car Sales & Service Complex, Shiraz

• Develop and implement a customer service strategy. 
• Create and manage a customer loyalty program.
• Conduct customer surveys, collect, archive, and analyze data, and used the results to improve customer experience. 
• Monitor customer service metrics and identify areas of improvement, resulting in a reduction in customer complaints. 
• Collaborate with cross-functional teams to identify and resolve customer service issues, improving customer experience. 
• Prepare regular reports and presentations highlighting key findings and recommendations based on customer data analysis. 
• Communicate insights and recommendations to senior management to influence decision-making and drive customer-centric initiatives.

Master of Business Administration (Feb 2022- Sep 2023) in HELP University in Kuala Lumpur.
Master of Human Resource Management and Development ( Sep 2023- Present) Middlesex University in London.