
Sally Barlow
Customer Service / Support
About Sally Barlow:
Personable Professional with 12 years of experience in customer-facing roles within a variety of fields including healthcare, hospitality, sales, talent acquisition. Recent experience as an International Recruiter working closely with candidates and clients from all over the world, identifying hiring needs and most suitable persons. Strong interpersonal skills combined with a proactive mindset; able to prioritise and complete tasks before they become critical. Social media management and marketing experience.
Experience
Guest Experience Host - Cove ApartHotel (Edyn Group) 2021-2022
Handling hotel reception/administrative duties for a 77 apartment building in Liverpool city centre. Providing excellent guest service, complaint handling and conflict resolution. Maintaining Edyn brand standards. Leading the training of new team members.
International Recruiter - Yummy Jobs 2019 - 2020
Identifying hiring needs for our USA clients including Hilton, JW Marriott, Waldorf Astoria, Gaylord, Universal Studios, and Disney. Preparing job descriptions and social media marketing campaigns to advertise upcoming positions. Leading recruitment events involving presenting to large audiences of potential candidates. Screening and shortlisting candidates before conducting interviews and making offers. Representing the company and our clients at international recruitment events. Working closely with all stakeholders including the Yummy Jobs team, clients, candidates, and USA J1 Visa Sponsors. Responsible for processing all J1 visa documents and tracking visa status, ensuring seamless arrival to the USA. Assisting with all aspects of on boarding. Managing all company social media accounts.
UK Cultural Representative - Walt Disney World - 2017 - 2019
Representing the UK at EPCOT in Walt Disney World. Living and working well alongside fellow Cast Members from all around the world to create a unique and authentic experience for visiting guests. Navigating a complex database in order to locate family name histories and coat of arms. Assisting guests with products and processing custom merchandise orders. Creating custom items to complete orders. Processing paperwork and inventory. Providing Disney's world-class guest service.
Clinical Audiologist - Southport Audiology Dept, NHS 2013 - 2017
Communicating with patients of different ages, backgrounds, abilities, and varying degrees of hearing loss. Providing diagnostic assessments of patients' hearing and balance systems including otoscopy, audiometry, tympanometry etc. Identifying markers indicating the need for referral criteria to other departments such as radiology. Programming and fitting hearing aids, and providing continued aftercare and rehabilitation. Carrying out repair clinics consisting of hearing aid repairs and taking ear impressions for replacement molds.
Education
Achieved 2:1 in BSc (Hons) Audiology from University of Manchester (2015)
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