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Sarah Eze

Sarah Eze

Data Analyst & BI Specialist

Customer Service / Support

Nottingham, Nottingham

Social

Services offered

A dedicated and result-driven professional with a strong background in Customer Satisfaction, Quality Management, and Supply

Chain Coordination. Possesses extensive experience in understanding customer needs, enhancing product and service quality, and delivering exceptional experiences. Skilled in developing quality management systems, analyzing customer feedback, and driving process improvements to elevate overall satisfaction. Focused on fostering lasting customer relationships and upholding high quality standards.

Customer satisfaction
Supply chain coordination
Bi specialist
Quality management
Data analyst
Approximate rate: £ 15 per hour

Experience

A dedicated and results-driven professional with a proven track record in the field of Customer Satisfaction and Quality. Offering a 

unique blend of expertise in understanding customer needs, improving product or service quality, and ensuring exceptional customer 

experiences. Experienced in developing and implementing quality management systems, customer feedback analysis, and process

 improvements that enhance overall satisfaction. Strong communication, analytical, and problem-solving skills, along with a commitment to continuous improvement and a customer-centric mindset. Committed to driving business success by fostering lasting customer

 relationships and maintaining the highest standards of quality.

Education

  • Master of business Administration – MBA  

Exceptional academic performance, successful projects, and leadership skills were key to my MBA program, including market expansion, process improvement, and digital transformation.

  • Bachelor of Science (B.Sc.) Marketing 

I earned my B.Sc. in Marketing with high honours, led a successful brand development initiative, analysed small businesses in a depressed economy, and received accolades in marketing contests for strategic campaign design and implementation

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