Samandar Omary

A highly competent, motivated, and enthusiastic person with experience of working as part of a team in a busy office environment. Well organised and proactive in providing timely, efficient, and accurate administrative support to office managers and work colleagues. Approachable, well presented, and able to establish good working relationships with a range of different people. Problem solver and quick learner. Can assure an employer of sincerity and integrity.

Royal Society of Arts – Data Administrator

Key Responsibilities

• Using Salesforce, to contact members by telephone and update their contact details and preferences. This requires good customer service skills and a high attention to detail. 
• Manually editing user entered data such as addresses to ensure it is formatted consistently. 
• Tagging and coding free text data such as industry. I had an oversight and knowledge of how the teams work together in member retention, recruitment, and engagement.
• Complete Questionnaires
• Create Relationship with Customers

Key Achievement/Projects

• Going above targets
• Active Listening
• Collaborating with key stakeholders

Adecco – 18/10/2021 – 30/11/2021

NHS Test and Trace – Customer Service/Admin

Key Responsibilities

• Complete Questionnaires
• Help Patients that have Covid.
• Giving Guidance to Patients about Self Isolation

Key Achievement/Projects

• Empathy/Active Listening/ Finishing tasks on time

Aria Gifts Ltd - January 2013 – October 2020

Assistant Manager

Key Responsibilities

• Handling finance
• Reviewing stock and ordering new when required
• Arranging payments of invoices
• Processing delivery (customer and suppliers)
• Keeping records of all orders from clients

Key Achievement/Projects

• Keep a track of all my customers data.
• Always have a good relationship with customers
• Developed a system of recording from customer proceedings/initial order placement to final delivery, and eventual restocking of materials – these developments helped us keep a closer eye on potential problems, while making it easier to track best sellers and manage stock.
• Produced a website for the customers to view stock online and deliver to home address - I have developed my skills as a photographer and take high quality pictures of the products before registering them online with the given names, codes and details attached.

• BTEC Level 3 Extended Diploma Information Technology (2017)
• BTEC Level 3 Subsidiary Diploma Information Technology (2016)
• BTEC Level 2 Diploma Information Technology (2015)
• BTEC Level 2 Diploma Public Services (2014)
• BTEC Level 1 Diploma Public Services (2013)