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Shagun KC

Shagun KC

Aviation professional

Tourism / Travel / Hospitality

Plumstead, Greenwich, Greater London

Social

About Shagun KC:

Experienced Airport Operations & Passenger Services Supervisor with over 10 years of airline ground operations expertise, specialising in:

  • Check-In & Boarding Supervision
  • Departure Control Systems (DCS)
  • Final Passenger Reconciliation & Flight Closure
  • Irregular Operations (IRROPs) Management
  • Load Control & Weight/Balance Coordination
  • On-Time Departure (OTD) Performance

Proven track record of managing high-pressure, time-critical pre-departure processes in international airport environments. Recognised for strong operational awareness, decisive problem-solving, and effective coordination between cabin crew, flight crew, dispatch, ramp services, and airport authorities.

Experience

Experienced Airport Operations & Passenger Services Supervisor with over 10 years of airline ground operations expertise, specialising in:

  • Check-In & Boarding Supervision
  • Departure Control Systems (DCS)
  • Final Passenger Reconciliation & Flight Closure
  • Irregular Operations (IRROPs) Management
  • Load Control & Weight/Balance Coordination
  • On-Time Departure (OTD) Performance

Proven track record of managing high-pressure, time-critical pre-departure processes in international airport environments. Recognised for strong operational awareness, decisive problem-solving, and effective coordination between cabin crew, flight crew, dispatch, ramp services, and airport authorities.

Education

MBA – Digital Marketing (Completed )
University of the West of Scotland, London

Masters in Tourism Management
Indira Gandhi National Open University

Bachelors in Travel & Tourism Management
Nepal Academy of Tourism & Hotel Management

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